Customer Service Manager
Resume:
DaShun S. Montgomery
Portland,OR 97218
SKILL AND QUAILFICATIONS
Over 15 years providing excellent Customer Service in diverse public settings.
Effective and enthusiastic team player who learns quickly and is open to new challenges and responsibilites.
Professionally communicate with coworkers,peers,and other management through written and verbal communication.
Self-motivated with excellent problem solving judgment.
Strong attention to detail with the ability to carry out mulitiple task in a fast pace environment with frequent interruptions.
Strong ability to organize workload to meet changing priorities and deadlines.
EXPERINCE
River City Media:On-call Videographer
9/11-Present
Video record litigation depostions in a courtroom setting as a team and independently.
Proform electronic set up and take down high calbier video equipment for each courtroom proceeding.
Create and maintaine camera kit to insure all necessary parts and equipment are ready for use.
Assist editing team with editing of all recordings.
Northeast Coalition of Neighborhoods:Assisant Manager/ Rider Advocate
6/00-9/09
Provided reputable safty and security to customers commuting by TriMet public tranportation.
Resolved situations that occurred on or near TriMet platforms, busses and MAX utilizing conflict resoultion techniques.
Assisted commuters with information to add to customer knowledges on transit systems.
Served as a shop steward as the facilitator between the empolyees and local union.
Assisted as a liaison between TriMet Secutiry staff, Portland Gang Outreach and Portland Police.
Coordinated teams to provided security based on TriMet volatile incident and statistic reports.
HONORS
Recognition for Outstanding Dedication for Public Safty by: City of Portland, Commissioner Amanda Fritz and Crime Prevention Manger, Stephanie Reynolds 2009
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