Customer Service Administrative Assistant

Pamela Davidson Campbell

770-***-**** *** Oakhurst Leaf Drive

***********@*******.*** Alpharetta, GA 30004

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OBJECTIVE:

Seeking part-time or full-time employment and eagar to get back into the work force after being a Homemaker for the past 10 years.

SUMMARY:

Highly productive and driven, seeking Administrative Assistant/Office Management position with a dynamic company with challenging projects and upward mobility. Excellent interpersonal skills, extremely organized, positive attitude, dedicated, efficient multi-tasker, loyal and dependable. Ten years past experience in high level administrative duties and organizational support to VP and direct reports. Efficient technical skills and independent judgment on projects, internal presentations, and assignments that are sensitive and confidential in nature.

TECHNICAL SKILLS:

• Proficient in Microsoft Office (Word, PowerPoint, Excel)

• Internet Knowledge/Usage

PROFESSIONAL EXPERIENCE:

HOMEMAKER – Alpharetta, GA 8/2000 – Present

Dedicated to Parenthood

• Full Time parent to two small children.

• Served on multiple committees and volunteer work at children’s schools including Curriculum Room Mom; Chairperson for Annual Fall Festival; Media Center Volunteer.

• Served as Team Mom on children’s sports team, which included handling team funds, parties, uniform sizing/ordering, tournament registrations and team travel/hotel arrangements.

• Managed all labor and services required for maintenance of home; maintained household budget and monthly finances.

• Coordinated several special events for as many as 100 guests.

THE COCA-COLA COMPANY – Atlanta, GA 4/1990 – 8/2000

Senior Administrative Specialist to Vice-President of Infrastructure Development Group

• Directly supported Vice-President and oversaw 15 direct reports to Vice-President and 2 Admins.

• Managed incoming and outgoing phone, email, and mail communications.

• Handled most appointment/meeting scheduling for Vice-President and direct reports.

• Created, handled and maintained presentations, complex reports, confidential correspondence (i.e., Annual Performance Reviews and raises) and files.

• Interfaced with customers and maintain internal and external relationships with Bottlers and outside merchandising vendors on a daily basis.

• Coordinated meetings and travel arrangements, and maintained department and Vice-President’s calendars.

• File, Fax, open and distributed mail and maintained/ordered department supplies.

• Reviewed and processed expenses reports, invoices, as well as maintained department budget.

• Occasionally assisted with off-site department conferences and product resets with Bottling

Companies.

Pamela D. Campbell Page Two

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CATHCART ALLIED STORAGE COMPANY – Alpharetta, GA Summers 1986 & 1987

International Relocation Coordinator 9/1998 - 4/1990

• Communicated, arranged and billed all inbound domestic services for both ocean and air overseas moves.

• Worked closely with freight forwarders, customs brokers, and transportation companies.

• Assisted in setting up, handling and following up on commercial moves, warehousing of goods and record storage/retention.

SOUTHERN COMPANY SERVICES – Atlanta, GA 8/1993 – 9/1984

High School Intern Program

• General administrative and supervisory assistant.

• Computer data entry.

KROGER COMPANY – Dunwoody, GA 6/1982 – 8/1983

Front End Cashier (part-time while in school)

• Grocery/checkout associate.

• Customer service representative and assisted front end manager when needed.

EDUCATION:

AUBURN UNIVERSITY – Auburn, AL 8/1984 – 8/1988

Bachelor of Science Degree in Operations Management (Business)

Minor Degree in Mathematics

• Intramural Athletics: Softball, Tennis

• Member of Alpha Chi Omega Sorority

DUNWOODY HIGH SCHOOL – Dunwoody, GA Graduated – 5/1984

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