Andrea Pena
***-**** **. ***# * West New York NJ 07093
Phone: 201-***-****
**********@*****.***
Objective:
To obtain a position as an Administrative Assistant at a progressive, growth oriented firm that will allow me to utilize and expand upon my strong organizational, analytical and clerical skills.
Professional Experience.
Administrative Assistant 2009-2010
General Trading Inc. Carlstadt NJ
• Answer, screen and transfer inbound phone calls
• Meet and greet clients and visitors
• Create and modify documents using Microsoft Office
• Perform general clerical duties, file, mailing, faxing, photocopying
• Setup and coordinate meeting and conferences
• Maintain the development and implementation of marketing plans as needed
• Support staff in assigned projects based on work
• Prepare action plans by individuals as well as by team for effective search of sales leads and prospects
Telecommunications Operator 2008- 2009
West New York Police Dept, West New York NJ
• Take telephones calls from the public, both emergency and non-emergency incidents, and for administrative units
• Dispatch units to incidents, both emergency –non-emergency
• Track the status of units, vehicles and equipment
• Greet citizens that come to the front counter
• Process prisoners that are in jail or cars that have been towed
• Perform clerical work related to incident reports and officer activity
Administrative Assistant, Academic Programs 2005 – 2008
Union City Board of Education, Union City NJ
• Provide administrative and clerical support to numerous supervisors
• Receptionist for various departments within Academic Programs
• Prepare and draft all official and interoffice correspondence
• Open, sort and distribute all incoming mail
• Process and maintain computerized inventory of all office supplies
• Serve as a liaison between supervisory staff and approved vendors
• Perform basic bookkeeping functions such as type, process, and prepare all payables
• Event approval coordinator
• Maintain schedules for administrative team
• Handle all general office duties
Per-Diem Clerk 2004- 2005
City of Union City, Union City NJ
• Performed various clerical and administrative duties for several departments
• Handled phones and general office organization
• Served as collection teller for Violations Bureau
• Processed all complaint form applications for the Housing Division
• Maintained filing system and data processing
Skills:
Proficient in Microsoft Word, Excel, PowerPoint, Access, Outlook/Entourage, Sage Accounting Systems, Edument Accounting Systems, Filemaker Pro, Powerschool, Intranet/Internet Applications.
Excellent reading, writing, organizational and interpersonal skills. Fluent in English and Spanish.
References: Available upon request