Quality Assurance Manager

Jerry M. Keyser

**** ******* **** ******, ****** Rock, Colorado 80109

Home: 303-***-**** - Cell: 720-***-**** ***********@*******.***

Professional Summary

Director/Manager with over 25 years in aviation and a very extensive aviation and quality assurance background including a very competent knowledge of regulatory and certification requirements. Strong strategic-planning and people-management skills. Proven ability to turn under achieving departments into highly excelling teams.

Core Qualifications

• FAA regulatory and certification specialist • FAA Designated Airworthiness Representative

• Foreign regulatory expertise (DAR-T)

• Policy/program development • Budget development and forecasts

• Cross-functional team management • Training and development

• Internal auditing • Process control improvement

• Supplemental Type Certificate (STC) certification

Professional Experience

Regulatory and Certification Consultant

May 2012 to Current

JC Aerospace – Castle Rock, Colorado

• Aviation Regulatory and Certification Consultant and FAA Designated Airworthiness Representative.

• Provide services for activities such as ferry permits, aircraft certification, Experimental R&D, Export Certificates of Airworthiness, etc.

• STC and PMA certification and conformity inspections.

• Conformity inspections.

• Auditing and consulting services to manufactures and repairs stations for regulatory and certification matters.

• Conducting of training as well as manual writing and re-writes.

Director of Quality Assurance and FAA Accountable Manager

August 2009 to May 2012

Air Methods Corporation – Englewood, Colorado

• Responsible for being the single point of contact for Federal Aviation Administration (FAA) interface and regulatory compliance with regards to five (5) repair stations.

• Provided my services as Designated Airworthiness Representative (DAR-T) for activity such as ferry permits, aircraft certification, Experimental R&D, Export Certificates of Airworthiness, etc.

• Provided guidance with regards to foreign regulatory requirements.

• Directed a team of up to 50 professionals with responsible departments including; Quality Assurance, Regulatory and Maintenance Training, Aircraft Records and Publications.

• Interacted with company ODA for STC projects.

• Maintained the FAA accepted/approved repair station and training manuals.

• Assured compliance to Title 14 CFR Parts 21, 27, 29, 45, 91,135, and 145.

• Field approvals on non-standard aircraft configurations including the authoring of flight manual supplements (FMS) and Instructions for Continued Airworthiness (ICA).

• Developed, implemented and managed a department budget, averaging 1.5 million annually.

• Directed strategic initiatives for the training department to achieve an increase in the amount of maintenance and regulatory training conducted by over %800.

• Trained, coached and mentored quality assurance staff to ensure smooth adoption of initiatives which resulted in vast improvements for regulatory documentation and aircraft records.

• Defined strategy and business plan for the records department which resulted in an improvement of aircraft records updating from a 30 day window to being accomplished in less than a 24 hour period.

Director of Quality Assurance

September 1999 to August 2009

Heli-One USA (formally Heli-Dyne Systems) – Hurst, Texas

• Progressed from a Quality Assurance Inspector to the Director of Quality Assurance.

• Responsible for being the single point of contact for Federal Aviation Administration (FAA) interface and regulatory compliance with regards to the repair station.

• Performed FAA designee activity.

• Acquired Canadian TCCA STC approval.

• Ensured foreign regulatory requirements were met with regards to EASA, Canada (TCCA), Brazil (ANAC), Mexico (DGAC) and Australia (CASA).

• Assured compliance to Title 14 CFR Parts 21, 27, 29, 45, 91,135, and 145.

• Issued Export Certificates of Airworthiness for part/articles as well as complete aircraft.

• Maintained the Repair Station Quality and Repair Station Manuals along with the PMA Fabrication Inspection System Procedures Manual.

• Developed, implemented and managed the FAA training program and EASA approval.

• STC and PMA projects/approvals including first article conformity and certification work. Many of these STCs consisted of non-standard equipment and configurations for government entities, law enforcement and Emergency Medical Services (EMS).

• Other responsibilities included inspections and airworthiness determinations for maintenance, modifications and completions of various helicopter and fixed wing aircraft as well as assembly and detail parts/assemblies for PMA articles.

Quality Assurance Inspector

September 1998 to September 1999

Premier Aviation – Grand Prairie, Texas

• Inspections and airworthiness determinations of maintenance, completions and modifications of aircraft, assemblies and parts.

• Inspection of PMA detail parts/assemblies being manufactured under CFR 21.

• Airworthiness determinations in regard to “Return to Service”.

Processing Technician and Route Business Manager

July 1993 to September 1998

Frito Lay – Dallas/Fort Worth, Texas

• As a processing technician I supervised a food processing line which included operating and monitoring of computed controlled equipment to keep product manufactured within specifications.

• Disassembly, maintenance, reassembly and operational check out of equipment.

• As a route business manager I was responsible for maintaining product in stores on assigned route and interfacing with store managers for selling of product and promotions.

Production Control Coordinator

March 1991 to May 1993

DalFort Aerospace – Dallas, Texas

• Planned and coordinated work assignments associated with major and minor aircraft overhauls, scheduled and unscheduled inspections.

• Coordinated work between shops and various specialties.

Crew Chief/Aircraft Mechanic

March 1987 to March 1991

U.S. Air Force Reserve (Civilian Air Reserve Technician) – Fort Worth, Texas

• Assigned as a full time civilian in the Air Force Reserve and responsible for mission readiness of assigned aircraft.

• Performed aircraft inspections, general maintenance and engine changes.

• Performed engine runs and operational checks.

• Provided training and supervision of reservist in the same tasks.

Aircraft, Parts and Assembly Inspector

July 1986 to March 1987

General Dynamics – Fort Worth, Texas

• Inspections of aircraft, parts and assemblies that included machine shop, sheet metal, electrical, hydraulic and mechanical work performed.

• Completed disposition of minor repairs and deviations to engineering and manufacturers specifications.

• Interpreted engineering drawings, process specifications and military specifications to assure that work inspected met the specified standards.

Aircraft Assembler

May 1986 to July 1986

LTV Aerospace – Grand Prairie, Texas

• Performed aircraft assembly tasks that included sheet metal, electrical, hydraulic and mechanical details/assemblies/installations.

• Interpreted engineering drawings, process specifications and military specifications to assure that work inspected met the specified standards.

Crew Chief/Aircraft Mechanic

September 1982 to May 1986

United States Air Force – Moody AFB, Georgia

• Assigned to keep aircraft in combat ready condition.

• Performed aircraft inspections, general maintenance and engine changes.

• Performed engine runs and operational checks.

• Provided training and supervision of other personnel in the same tasks.

FAA Certifications

• Designated Airworthiness Representative (DAR-T)

• Formally held Designated Manufacturing Inspection Representative (DMIR)

• Inspection Authorization

• Airframe and Powerplant Mechanics Certificate

• FAAST (FAA safety team) Representative

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