Customer Service Sales
Resume:
Christopher C. Hellman
O’Fallon, MO 63366
********@*******.***
Objectives
I am currently seeking career driven employment with a reputable company in which I can hold a future and grow with.
Experience
10/29/2004 – 02/14/2012 | Warehouse Manager
GFI Digital, INC. | 1837 Boreman Circle Dr. Hazelwood, MO 63146
• Manage the workload of all employees in the Warehouse, Parts and Supply Departments, Delivery drivers, and the Shop.
• Develop my employees through education and motivation
• Utilize our data base for reordering sufficient amounts of parts and supplies for our departments to distribute to our technicians and our customers.
• Set specific inventory levels for 45 service technicians based upon average monthly usage.
• Inventory control.
• Create processes to operate more efficiently in all of the above areas.
• Frequently met with vendors for quality and pricing adjustments.
• Generate a weekly report of all used equipment in our inventory and posted for our sales staff .
• Generate weekly reports of all inventory and posted for our operations staff to utilize.
• Worked together with the sales force on timely equipment set ups and delivery times.
• Worked with Fed Ex on pricing, pick up, and drop off times.
• Hold myself and employees to an organized 5’s standard throughout all departments.
• Tracked start to finish times of all delivery drivers to insure efficient routes.
10/2001 – 08/2004 | Presale/Post Sale Vehicle Inspector
Manheim Auto Auction | 13813 St. Charles Rock Rd. Bridgeton, MO 63044
• Inspected low and high line automobiles searching for body damage, damage repairs, and structural damage.
• Head of Blue Ribbon inspection during sale days.
• Worked closely with the arbitration department on post sale inspections allowing dealers to get out of a unit if inspected items did not meet specifications.
• Went through continuous training to keep up with the different levels of certifications.
Skills
• Inventory control
• Management
• Leadership
• Motivation
• Interpersonal skills
• Strong Learning ability
• Process development and implementation thereof
• Lots of knowledge in Microsoft office
• Familiar with barcode scanning procedures
• Trained in “5’s”
• Organizational skills
Awards / Recognition / Certifications
• Level 1 & 2 inspection certification in 2001
• Level 3 inspection certification in 2002
• Level 4 inspection certification in 2003
• Service Excellence award in 2005
• Administrator of the quarter in 2007
• Presidents Club Winner 2009
• Operations employee of the quarter 2009
• Presidents Club Winner 2011
• Above and beyond award 2011
• Above and beyond award in 2012
Misc. Past Employers
06/1997 – 03/1999 | Maintenance/Pin Setter
Cave Springs Lanes 4055 Mexico Road St. Peters, MO 63376
ph:636-***-****
• Clean up after bowlers
• Take all trash out
• Wipe down all countertops
• Assist back mechanic
• Restock bar
08/1999 – 10/2001 | Cashier
Huck’s - 328 South Main Street O’Fallon, MO 63366 ph:636-***-****
• Keep track of cash sales accurately
• Stock shelves and cooler
• Maintain great customer service
08/2004 – 10/2004 | Landscaper
US lawns | 4409 Highway Z Wentzville, MO 63044 ph:636-***-****
• Commercial lawn care
• Mow, trim, and cleanup of commercial lawns
• Cut down trees and sent them through shredders
• Some fertilizing
References:
Personal:
Brenda Isaia Director of Nurses 636-***-****
Matt Skinner Sales @ Rottler 314-***-****
Bethany Ross Medical Coding/Billing 636-***-****
Professional:
Jeff Cook Director of Service at GFI Digital 314-***-****
Dale Kronk Internal IT at GFI Digital 314-***-****
Elliot Fritsche Account Manager at Alexander Open Systems 636-***-****
Contact this candidate