Data Entry, Budget/Reports, Customer Service, Records Management, Cale

Geavonda Chestnut

**** ******* **, *******, ***** Carolina 27610 Home 919-***-****

QUALIFICATIONS

 Ability to adapt quickly in a rapidly changing environment and deliver assigned projects within established time, scope and parameters; prioritize daily workload in a fast-paced and deadline-driven environment; handle multiple projects with shifting priorities and strong time management skills.

 Excellent customer service, communication, and interpersonal skills; and ability to collaborate equally well with customers and internal staff; performs tasks independently; works well as a team contributor.

 Passion for learning new technologies and applying new knowledge experiences; look for and takes advantage of opportunities.

EDUCATION

Saint Augustine College, Raleigh, North Carolina

May 2008 - Degree: Bachelor of Science-Business Organization Management

1998-Educational Paraprofessional Training Certificate-Wilson Community College

1997-Hospital Unit Coordinator Certificate-Wilson Community College

SKILLS EXPERTISE

Data Entry, Budget/Reports, Customer Service, Records Management, Calendaring, Travel Coordination,

Call Center, Human Resource Policies & Procedures, Staff Recruitment, Organizational Development, Windows 2003, 2007, XP Professional, Vista, Microsoft Word, Excel, PowerPoint, Access, Publisher, Outlook, Lotus Notes

EMPLOYMENT HISTORY

Wachovia Mortgage, FSB, Raleigh, North Carolina 2008 – 2009

Loan Document Specialist

 Researched and follow up on HUD, FHA and VA mortgage loan documentations. Communicated with lenders, underwriters, appraisal officers, and customers to resolve FHA discrepancies; collaborate with other internal Wachovia teams to develop action plans to address reconciliation issues and to minimize the number of discrepancies.

 Maintained mortgage documents by processing information in PCR and IGS programs that stores a variety of loans, files and documents. Performed data entry and batched documents to be scanned into the system. Operated a variety of standard office machines, including a personal computer and a variety of computer software, phone, fax, calculator, shredding machine and photocopy.

 Conducted independent reviews of loan documents from loan processing staff to ensure accuracy of all documentation prior to release to loan officers. Provided support to PGE Support Management Team and Vertice Support Management Team. Performed special projects as assigned or requested. Actively participate in team and project meetings

 Shipped and tracked items mailed out through FED EX and UPS using each distributors shipping and mailing software.

Harris Creek Elementary School, Raleigh, North Carolina 2005 – 2008

Paraprofessional

 Provided instructional or other direct services to students (and/or their parents /legal guardian) under the supervision and direction of the classroom teacher or other appropriately certified professional.

 Assisted in the implementation of Individual Education Programs for students and help monitor their progress. Provided support for individual students inside and outside the classroom to enable them to fully participate in activities.

 Worked with other professionals, such as speech therapists and occupational therapists, as necessary. Assisted the classroom teacher with maintaining student records.

 Support students with emotional or behavioral problems and help develop their social skills.

 Purge and shredded students confidential educational and medical records.

Wells Elementary School, Wilson, North Carolina 1998-2005

Instructional Teacher Assistant

 Provided instructional or other direct services to students (and/or their parents /legal guardian) under the supervision and direction of the classroom teacher or other appropriately certified professional staff.

 Undertake other duties from time to time, as the head teacher requires.

 Tutored and assisted children in learning class material using the teacher's lesson plans, providing students with individualized attention.

 Recorded grades, set up equipment, and helped prepare materials for instruction.

 Support class teachers in photocopying and other tasks in order to support teaching. Performed administrative support and clerical tasks as required by head teachers and other administrative staff.

 Supervised students in the cafeteria, schoolyard, and hallways, and on field trips.

BB&T, Wilson, North Carolina 1996 – 1998

Administrative Assistant

 Provided administrative support to IT Managers and Team Leads by conducting calendar management, meeting coordination, itineraries, travel arrangements, scheduling for internal and external staff training, mail processing, attendance and vacation schedule management, correspondence, and client interface.

 Proofed and edited reports and other documents to ensure accuracy and consistency.

 Planned and coordinate corporate luncheons, and develop presentations for related on-site and off-site meetings. Manage office supply purchases, direct vendor relations, generate and maintain equipment tracking records.

 Received faxes and alert individuals upon their arrival while maintaining an accurate log of outgoing and incoming faxes; copied transcripts, completed word processing documents, distributed mail. Purged and shredded confidential information.

 Provided administrative support to executive, handling phones, visitors, emails and day-to-day office management in a professional and courteous manner

References

References are available upon request.

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