supervisory/management

Denise Abrahamsen

♦♦♦♦

*** ******* ** *******, ** 03748

Home 603-***-**** ♦ Cell 802-***-****

Email **********@*****.***

OBJECTIVE

Seeking to serve in a team oriented organization where my strong leadership and customer service skills will be implemented in a Human Services capacity.

SUMMARY OF PROFESSIONAL QUALIFICATIONS

 A/P & A/R

 Data entry, daily reports and state billing

 Database and record maintenance

 Train the Trainer

 Job development & training

 Class instructor

 Management and coaching of staff on day to day activities of employment program

PROFESSIONAL EXPERIENCE

Rutland Mental Health

Senior Employment Consultant, 2004-2009

Employment Consultant, 2003-2004

 Maintained records and daily monthly paperwork for 23-34 consumers on case load.

 Responsible for job development and implementing appropriate strategies to develop natural work supports for individuals in their work setting.

 Developed consumers Assessments and Career Plans.

 Assisted in coverage on consumer job sites and handled job site issues.

 Database management and state billing.

 Responsible for training staff with consumers in the community and on jobsites.

 Performed scheduling responsibilities to assure continued coverage for consumers.

 Acted as liaison between employers, families, state guardians, schools and home providers.

 Consumers advocate and responsible for assuring that individual choice with regard to employment are respected and acted upon in a meaningful and constructive manner.

 Developed and implemented a math class to improve skills of consumers.

 Responsible for interviewing, orienting, training and supervision of 40+ staff.

 Oversight in all aspects of staff performance; performance evaluation, progressive discipline and mediation of staff disputes.

 Established various training tools for all levels of staffing to aid in their ease of training and to further their professional development.

 Attended various business groups like rotary and chamber mixers to network with the business community for our job seekers.

 Member of APSE

EDUCATION AND TRAININGS & AWARDS

 Presently enrolled in Johnson State College working towards BA in Psychology

 Community College of Vermont, AD in Accounting- 3.9 GPA

 Certification in CPR, Medication Administration, First Aid and Non Violent Crisis Intervention

 Completed foster parenting training through Family Life Services

 Completed various supported employment trainings

REFERENCES AVAILABLE UPON REQUEST

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