Human Resource

Focus of Interest: HUMAN RESOURCES

Experienced, dedicated, and goal-oriented professional equipped with solid background in directing full spectrum of human resources while exemplifying outstanding leadership, recruitment, and training skills. Expert in dealing with principles and procedures of human capital recruitment and coordinating human resource programs for optimum improvement. Demonstrated aptitude for developing and implementing cost containment strategies that resulted in significant savings. Possess the ability to foster positive working relationships with all contacts within line of work.

KEY STRENGTHS

Conflict Management Project Management Training and Development

Relationship Building Policy Interpretation and Development Research and Analysis

Communication Skills Medical Terminology Performance Appraisals

SELECTED ACCOMPLISHMENTS

- Contributed in the development and implementation of rehabilitation recruitment and retention strategies which eliminated cost of international recruitment and generated savings of more than 250 thousand

- Cultivated effective working relationships with the Family Practice Physician staff to redesign the resident matching interview process resulting in a 100 percent success rate the following year

- Successfully developed and implemented in-house clerical float pool that resulted in decreased temporary labor by 40 percent

- Proactively involved in a team responsible for managing nursing recruitment and nurse externship that resulted in a turnover rate of less than 1 percent

PROFESSIONAL EXPERIENCE

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Skokie Hospital (formerly Rush North Shore Medical Center) - Skokie, IL

HUMAN RESOURCES GENERALIST 1999-2008

Collaborated with management and employees to discuss work related issues and policy interpretation while ensuring compliance with federal and state laws. Conducted investigations regarding allegations of discrimination; worked closely with staff to resolve problems and recommend appropriate action. Served as primary contact and partner on all aspects of HR issues, policy administration; facilitated enhancements to work environment resulting in performance improvement. Coordinated programs and policies related to recruitment, selection and retention, compensation, benefits and employee relations.

Key Contributions:

- Facilitated specific training programs to departments as identified through employee relations issues including corrective action, sexual harassment, and enhanced management orientation

- Successfully developed on-boarding program for all new employees to ensure consistency of all company and benefit information presented in both oral and written formats

- Played a pivotal role in the implementation of electronic applicant tracking systems which enhanced the effectiveness of the employment process while reducing time to fill

- Streamlined existing processes and developed an electronic communication tool to update HR on employee status, changes, and terminations

- Worked closely with hospital staff and discussed all HR issues including hospital benefits, leaves of absence, corrective actions, and others

- Developed and administered all recruitment, retention and selection strategies for assigned departments including nursing, pharmacy, laboratory professionals, radiology , and others

- Ensured cost-effective usage of placement services and temp-to-hire arrangements throughout the medical center

- Collaborated with the administration / legal consul to create and write an employee handbook

- Rendered primary leadership for RFP process in search of new advertising partner

- Directed all HR intern project growth and learning opportunities from development to completion

- Proactively involved in hospital committees organizing events and programs such as Hospital Week, Article Club, Adopt-a-family, API Time and Attendance, Wellness, Recruitment and Retention, JCAHO preparation, Leadership Development, Think Tank

Swedish Covenant Hospital - Chicago, IL

EMPLOYMENT COORDINATOR 1996-1999

Key Contributions:

- Spearheaded the development of the criminal background check, implementation, and management training

- Provided efficient performance in the creation and distribution of employee handbook

- Instituted and managed Employee Referral Bonus Program for market-driven positions

- Utilized strong leadership skills in directing all levels of Clinical, licensed and professional level staff recruitment, including nursing, PT/OT/SPL, pharmacy, radiology, laboratory, and others

Children’s Memorial Medical Center - Chicago, IL

EMPLOYMENT SPECIALIST 1980-1996

Key Contributions:

- Created and produced an informational Human Resource Newsletter

- Played a pivotal role in facilitating Hospital Orientation for all new employees

- Collaborated with Rehab Services Director to create and coordinate learning open houses for PT and OT which resulted in a hiring waiting list

- Conducted screening job of applicants and organized applicant testing and pre-employment physicals

CREDENTIALS

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SHRM: Human Resources Generalist Certification

NAHCR: Certified Health Care Recruiter

PROFESSIONAL AFFILIATIONS

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Current President (for the 4th time), Chicago Area Healthcare Recruiters (CAHR)

National Association of Health Care Recruiters (NAHCR)

Society of Human Resource Management (SHRM)

ACTIVITIES

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Executive Committee, Membership Co-Chair, Women’s Board of Rush North Shore

Advisory Board Member, Nursing Spectrum Magazine

Volunteer, Retro on Roscoe / Roscoe Village Neighbors

TECHNICAL PROFICIENCY

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Microsoft Office: Word - Excel - PowerPoint - Typing Speed: 55 WPM

Applicant Tracking System: Position Manager

HRIS Systems: Invision - Ceridian

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