Customer Service Sales

Phone: 518-***-****

Email: ********@*****.***

**** ********** **. *** *-11 Levittown, PA 19057

Summary

Chemistry graduate with business minor and internship experience in clinical setting. Proficient in collaborating with individuals in both educational and professional settings, while maintaining great initiative and leadership skills. Trained in sales and customer service techniques from a reputable consulting firm. Diligent, motivated, and able to work in a face paced, deadline oriented environment. Proficient with Microsoft Office 2007 including Word, Excel, Access, and PowerPoint.

Education

Bachelor’s Degree in Chemistry, Minor in Business Administration

Arcadia University, College of Business, Health, and Sciences. Glenside, PA (May 2011)

Thesis: Extensive studies on pharmaceutical clinical trials with Alzheimer’s disease

Traveled to Guatemala with H.I.M (Hearts in Motion) program (spring 2010)

Associates Degree in Biology

County College of Morris, Division of Health and Natural Sciences. Randolph, NJ (December 2007)

Laboratory Skills

• Experience with the study and application of spectroscopy.

• Familiar with both titration and distillation techniques at the Micro and Macro levels.

• Studied lab instrumental techniques including calibration of instruments.

Relevant Experience

• Internship at the Clinical Trial Center in Jenkintown, PA.

-Working one on one with Dr. Marvin Kalafer in Alzheimer and Diabetes patient studies.

- Extensive knowledge of Clinical trial processes through observation and participation.

• Assisted in chemistry lab research project

-Discovering new compounds to cross the blood brain barrier and attack beta-amyloid plaque build-up in Alzheimer’s patients.

Volunteer Experience

Habitat for humanity

• Participated in the building of affordable housing for residents in the greater Philadelphia area

• Learned construction skills while building homes alongside experienced contractors and carpenters

Hearts in motion (Guatemala)

• Provided care and medical treatment for children, families, and communities in a third world setting.

• Traveled across Guatemala working hand in hand with skilled surgeons, doctors, carpenters, and teachers to help rebuild, teach, and supply the indigenous people with the proper resources to survive.

Professional experience

Energy Consultant: January 2011 to present

CUC Global (Commercial Utility Consultants) - Camden, NJ: Upon being hired I was immediately trained by experienced team in sales techniques regarding the fields of deregulation, L.E.D lighting, and solar energy systems for both residential and commercial buildings. Worked with innovative products and services which helped clients reduce their energy consumption and cut greenhouse gas emissions.

Pharmacy Technician: September 2005 to August 2008

ShopRite – Franklin, NJ: As the pharmacy technician, I worked directly with pharmacists in filling prescriptions in a timely fashion. I was also responsible for handling patent insurance and customer service needs. Due to my outstanding attendance record, I was rewarded with store credit and additional responsibilities.

Dietary Aid: January 2003 to September 2005

Genesis Nursing Care – Newton, NJ: Duties entailed meal distribution, kitchen and general institution maintenance and assisting clients with daily meal and feeding needs. Job also required communication, organizational skills, as well as adaptability and a positive attitude.

Senior Store Clerk: January 2001 to January 2003

R.J Mars General Store: I was required to stock and maintain shelves and stock room. Duties also entailed inventory management, customer service and cashier responsibilities.

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