Customer Service, Technician, Technical Support in Avionics

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MPLS, MN ***** Phone 612-***-****

E-mail *****.**********@*****.***

JULIE RUETTIMANN

FCC LICENSE

RADAR ENDORCEMENT

REPAIRMAN CERTIFICATE

Education NEI COLUMBIA HEIGHTS, MN

AA ELECTRONICS / AVIONICS MAJOR

DEANS LIST

Professional experience 1998 TUV AMERICA NEW BRIGHTON, MN

TECHNICIAN

• DO160 testing

• Auditing

• Reports

1998 – PRESENT SHADIN AVIONICS ST. LOUIS PK, MN

REPAIR TECHNICIAN

• Repair of avionics equipment down to component level

• Schematics

• Testing

• DO160 testing

• AS9100 knowledge

TECHNICAL SUPPORT / CUSTOMER SERVICE

• Answer phone

• Assist customers with equipment failures

• Troubleshoot customer installation issues

• Issue RMA’s for faulty equipment

• Signing off products (yellow tags, 8130’s)

• Use of computer programs for reports, tracking, ETC.

REPAIR STATION MANAGER

• Maintain repair station manual

• Interviews / Reviews

• Delegate work loads

• Chief inspector of repair station

• Signing off products (yellow tags, 8130’s)

• Many different computer programs

• Maintain the repair station to AS9100 standards

• Field service

References UPON REQUEST

Objective Further my career in the Aviation

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