Customer Service Sales Representative

Jean-Christopher Tran

**** *. ******* ***

Unit *1

Anaheim, CA 92801.

Cell 714-***-****.

Home 714-***-****.

*******************@*****.***.

INDEPENDENT LIFE AND P&C AGENT.

A&J INSURANCE AGENCY

02/2010 – PRESENT

SELLING AUTO, HOME, COMMERCIAL, GENERAL LIABILITIES,PERSONAL LINES AND COMMERCIAL; LIFE, ANNUITIES, PERSONAL HEALTH, WORKERS COMPENSATIONS, FINAL EXPENSES, MEDICARE ADVANTAGE AND SUPPLEMENTS PRODUCTS.

INSURANCE SALES REP

LIBERTY MUTUAL INSURANCE

CHINO HILLS, CALIFORNIA

10/2002 - 02/2010

SELLING AUTO, HOME, LIFE, AND OTHER PERSONAL LINES ON THE INTERNET. PROSPECTING BUSINESS TO BUSINESS, RETAILS, CONTRACTORS, PROFESSIONALS, VENDORS TO GENERATE NEW CLIENTS.

NET WORKING WITH DIFFERENTS CHAMBER OF COMMERCE, ROTARY CLUBS, ASSOCIATIONS AND COMMUNITIES.

ASSISTING NATIONAL ACCOUNT EXECUTIVES TO DEVELOP AFFINITY ACCOUNTS.

ARRANGING SCHEDULE WITH EMPLOYEES BENEFITS MANAGERS FOR PRESENTATIONS . FOLLOWING UP WITH EXECUTIVES AND VP TO CLOSE THE CONTRACTS.

95% RETENTION OF MY BOOK OF BUSINESS, BUILDING GOOD RELATIONSHIPS WITH CUSTOMERS TO GET MORE REFERRALS.

PROVIDED EXCELLENT CUSTOMER SERVICE, ADVICED CUSTOMERS FOR THEIR GOALS AND FINANCIAL NEEDS.

P&C AND LIFE SALES REPRESENTATIVE

ALLSTATE INSURANCE AGENCY

GARDEN GROVE, CALIFORNIA

10/1999 - 9/2002

SOLD AUTO, HOME, LIFE, ANNUITIES, AND OTHERS ALLSTATE P&C PRODUCTS. PROPSPECTED NEW CLIENTS THROUGH ADVERTISING, NETWORKING WITH VIETNAMESE AND PHILIPPINO COMMUNITIES.

HANDLED NUMEROUS INCOMING CALLS FOR QUOTES, SERVICES, BILLING. CROSS SELL MULTI LINES PRODUCTS, BUILT STRONG RELATIONSHIP TO GET REFERRALS. EXCELLENT COMMUNICATION SKILLS, SELF STARTER, PERSISTENCY, SELF MOTIVATED, SELF-DISCIPLINED, INTEGRITY,COMMITMENT, DEDICATION AND ALWAYS STRIVING TO SATISFY CUSTOMER NEEDS.

MAINTAINING BOOK OF BUSINESS WITH HIGH RETENTION BETWEEN 90% AND 95%.

KEEPING LOW LOSS RATIO TO BENEFIT THE AGENCY GROWTH.

EDUCATION:

SORBONNE UNIVERSITY OF PARIS

PARIS, FRANCE.

1/1979 - 6/1984

BACHELORS DEGREE IN BUSINESS ADMINISTRATION MAJOR.

ADDITIONAL INFO:

ACTIVE LIFE &HEALTH LICENSE, FIRE AND CASUALTY BROKER, FIXED AND INDEX ANNUITY CERTIFICATION, DISABILITY AND MEDICARE SUPPLEMENT CERTIFICATION.

AWARDS AND RECOGNITIONS :

ROOKIE OF THE YEAR IN 2003 SELLING MORE THAN 400 POLICIES ON AUTO, HOME, FIRE, LIFE, AND ANNUITY.

7 TIMES WINNER PACE SETTER PLUS AND 3 TIMES PACE SETTER.

LIFE LEADER CONFERENCES PACIFIC REGION IN 2004.

SOLD $60,000 ANNUAL LIFE PREMIUM AND 1 MILLION PLUS ANNUITY PREMIUM.

LAMP LIGHTER WINNER IN 2004, SELLING 20 LIFE POLICIES IN 6 MONTHS.

NETWORKING AND COMMUNITIES:

LONGTIME MEMBER OF ASIAN AMERICAN BUSINESS ASSOCIATION OF ORANGE COUNTY, ASIAN AMERICAN BUSINESS WOMEN ASSOCIATION, ORANGE COUNTY PRESIDENT COUNCIL AND ALSO MEMBER OF ANAHEIM AND VIETNAMESE CHAMBER OF COMMERCE.

BOARD MEMBER OF EVANGELISM COMMITTEE AT SDA CHURCH IN GARDEN GROVE AND A COORDINATOR FOR EVANGELISM MISSION PROJECT AT SDA CHURCH IN EL MONTE.

LANGUAGES PROFICIENCY LEVEL.

VIETNAMESE AND FRENCH FLUENTLY.

CHINESE AND SPANISH BEGINNER.

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