Mutli-tasker
Resume:
Emily Beaulieu
Haverhill, MA
*****-********@*******.***
OBJECTIVE: Seeking a challenging career that offers opportunity for growth, both professionally and personally.
COMPUTER SKILLS: Microsoft Office, Word, Excel, Outlook, and Internet
EXPERIENCE:
10/2008-Present Sears Salem, NH
Merchandise and Customer Assistant
Set up and take down displays
Bring out merchandise from back room and place it on the floor in a presentable way
Assist with the monthly action plans.
Help any customers with their shopping needs
09/2008-10/2008 Macys Salem, NH
Sales Associate
Ring in customers purchases
Handle returns
Always maintaining great customer service
Ensure that the merchandise in presentable
Suggestive selling of other items or of Macys credit card
2008 Apollo Professional Solutions, Inc. Salem, NH
Contract short-term Receptionist
Answered incoming phone calls and direct calls to staff personnel
Greet customers, contractors, and out-of-state visitors
Helped with payroll, recalculating timecards and expense reports
Verified documents
Typed up resumes to be put into database
Made over-night reservation for visiting upper-management personnel
Sorted and maintained filing system
Assisted Human Resource manager
Calculated deposit slips
Knowledge of office equipment: fax, postage, and copier machines
02/2008-07/2008 TD Banknorth Haverhill, MA
Full-Time Teller
Processing a variety of customer transactions in an efficient and professional manor
Setting goals for myself, and as a team, to exceed sales and customer satisfaction requirements
Maintaining an up to date knowledge of new points of interest for our customers, to better serve and inform them
Ensuring that every transaction is accurate, for both the company’s benefit and that of our customers
02/2004-02/2008 Hannaford Hampstead, NH
Shift Leader August 2004 – February 2008
Serving as a role model for the cashiers and baggers
Making sure my department is clean and presentable
Scheduling breaks for associates
Ensuring all customers are happy with their shopping experience
Opening more check-out lanes, to facilitate the consumers, if the lines become too long
Always being aware of things that can be done to make shopping easier for our customers
Being a Team Player
In addition, all the responsibilities of cashier and bagger
Bookkeeper July 2007 – February 2008
Satisfying the customers’ needs and wants
Balancing the money in the safe
Balancing the draws after they are done for the day
Complete audits on the draws when needed
All the responsibility of the service center associate
Service Center Associate January 2007 – February 2008
Satisfying the customers’ needs
Completing returns and refunds
Selling lottery tickets, paying utility bills, renting movies, sending Western Union funds, money orders
Cashier / Bagger February 2004 – February 2008
Being friendly, courteous, and helpful
Ring/bag the customers’ groceries accurately and efficiently
Making sure the customers’ needs are met
EDUCATION: Penn Foster Career School
Scranton, PA
Certificate Degree: Pharmacy Technician
May 2009- August 2009
Northern Essex Community College
Haverhill, MA
Associates Degree: Business Management
Alpha Beta Gamma (Business Honor Society)
July 2005 – December 2007
Timberlane Regional High School
Plaistow, NH
High School Diploma
September 2001 – June 2005
REFERENCES: Available upon request
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