Administrative
Resume:
PHYLLIS A. HARDY
Bowie, MD 20716
*****.*****@*******.***
QUALIFICATIONS PROFILE
I have provided exceptional administrative support to the vice president of operations, to co-workers and supervisors, I am conscientious and able to lead; I adapt quickly to new and evolving environments; I am a self-starter with the ability to handle multiple tasks effectively in a team-oriented fast-paced environment.
SKILLS
Microsoft office Reasoning
Oral communication Organizational
Problem solving Time management
Leadership Typing / data input
Written Math and computation
EXPERIENCE
INTERSTATE WORLDWIDE RELOCATIONS 10/22/2003 - 10/21/2008
Landover, MD 20785
703-***-**** (HR)
Local Dispatcher
I provided administrative support to the vice president of operations. I planned and prepared daily dispatch schedules. Assigned employees and vehicles to appropriate jobs based on location and job requirements; explained instructions and dispatched crews; maintained constant communications with crews on job sites, reviewed any problem situations and developed possible solutions; prepared daily paperwork, managed internal files, reviewed and edited paperwork for accuracy.
INTERSTATE WORLDWIDE RELOCATIONS 11/01/2001 - 10/21/2003
Landover, MD 20785
703-***-**** (HR)
Administrative Assistant
I provided administrative support for operations and management staff, responsible for office procurement and property control, maintained office supplies and attended to various office duties: maintenance and document management, faxing, filing, setting up and maintaining records and data base entry, customer service agent for the office, handling customer service issues via telephone.
INTERSTATE WORLDWIDE RELOCATIONS 09/01/2000 - 10/31/2001
FSMP Program (Military test program)
Naval Academy, Annapolis, MD
703-***-****(HR)
Entitlement Counselor/Office Manager
I Provided policy counseling and program management to military members through the administration of various relocation programs and adherence to the military regulations; presented entitlement briefing to Naval Academy graduates; responsible for daily direction and management of the office, supervised 3 employees.
US ARMY MORALE WELFARE RECREATION (MWR) 9/7/1997 - 3/22/2000
Coleman Club
Mannheim, Germany
Club/Catering Manager
Responsible for daily operations/accountability Maintained, Internal controls,
Responsible for cash register details
Planned, organized and executed banquets
Initiated purchase orders
Handled Employee issues
Provided resolutions for customer service issues
Custodian for site funds of $75,000
Counseled and supervised twenty-five employees
EDUCATION
Relocations Entitlement Counselor Training
Interstate Van Lines
Springfield, VA
US Army Morale Welfare Recreation (MWR) Academy
4700 King Street
Alexandria, VA 22302
Community and Family Support Management Course (12 credits)
Business Management Training
Catering Management Training
Sergeants Major Spouse Seminar
US Army Sergeants Major Academy
Fort Bliss, TX
REFERENCE Available upon request.
Contact this candidate