Customer Service

Stephanie M. Rogers

Objective: To have an integral role in a Major Corporation that will help sustain and

Provide additional advancement and precipitating of motivational skills

towards advancement.

Experience: 06/2008- Present Rite Aid Marrero, LA

My responsibilities includes Opening and closing store, processing

Vendor orders to match invoices, filing and preparing daily activity

sheets for corporate auditing, returning and exchanging items,

refunds, verifying deposits and orders for store, interviewing new

oncoming associates, checking emails and attending conference calls,

and providing excellent customer service whether internal or external

customer. My duties includes processing planograms to match store

layouts, handling transfers, cycle counts and recalls, processing truck to

correct departments, training and coaching associates for improvements,

schedules, store meetings, and etc.

11/2007- 06/2008 Aerosoles New Orleans

Asst. Manager

Opening and closing store, preparing and filing daily Activity sheets for

internal and external customers. Returning and exchanging items, pro-

-cessing shipments and catalog orders, checking emails, attending

conference calls and meetings, verifying deposits, processing trans-

actions, interviewing new oncoming associates, and selling and

providing excellent customer service.

02/2003- 11/ 2007 Circuit City Marrero, LA

CSA

My duties included providing Customer Service skills to satisfy

internal and external customers. My responsibilities included

Returning and exchanging items, refunds, processing transactions,

Credit applications, answering phones, price adjustments, closing out

Registers, verifying deposits, filing and preparing daily activity sheets

for corporate auditing.

06/2002- 02/2003 Toys R Us Marrero, LA

Merchandiser

Responsible for processing, labeling, and stocking merchandise to

Match store layouts. My duties also included processing baby

registries, selling, and providing customer service.

09/2001- 05/2002 Big Kmart Metarie, LA

Cashier

Provide customer service and problem solving techniques to satisfy

customers, cash handling, and merchandising.

01/2000- 09/2001 Winn Dixie Harvey, LA

Cashier

Responsible for processing transactions for purchases, customer

assistance, and merchandising items to proper department.

Education: 05/2001 John Ehret High School Marrero, LA

High School Diploma

01/2007- Current Delgado College N.O., LA

I possess excellent customer service skills with strong

Communication skills, attention detail, solving, cash handling,

Strong ability to learn quickly, maintain a high level of selling skills,

assets protection.

References: Chad Sheppard RITE AID

Store Manager 504-***-****

Rodney Williams Three-Fold Consultants

President/ CEO 504-***-****

Tamica Richardson CVS

Shift Supervisor (504) 352- 8178

Tajuanda Sly (EMS) EAST JEFFERSON

EMS Mgr. dispatcher 504-***-****

Contact this candidate