Veronica Egan, CPC-A
Medical Coding Specialist
***** ** ******* ***, ****** Mills, MO 65680
*****@*************.***
Qualifications Summary
Medical Coding Specialist with 25 years’ experience in the medical field; and over 10 years working in a fast-paced, telecommuting
environment demanding excellent organizational, technical and interpersonal skills. Highly self-motivated team-player, reliable and
diligently competent with a remarkable keenness for detail. Resourceful in completing projects; excels in productivity; able to multitask
effectively; and talent for quickly mastering new technology. Flexible and versatile – able to maintain a sense of humor under
pressure. Thrives in deadline-driven environments.
Skills Summary
ICD-9, CPT, and HCPCS II
Medical Terminology
Electronic Billing
Reimbursement Maximization
Patient Charting
Data Entry
Medical Data Review, Handling,
and Storage
Medical Office Etiquette
QI Skills & Interventions
Automated Data Management
Report & Document
Preparation/Historical Records
Project Management/Team
Leadership
Federal, State, & Local
Guidelines
Microsoft Office/Adobe
Trouble Shooting & Problem
Solving
Customer / Client Support
Conflict Resolution
Web site Development & Design
Medical Coding and Billing
• AAPC Certified Professional Coder.
• Coding and billing for a single provider urology office, involving diagnostic and procedural coding, reviewing eligibility,
initiating claims, and working with patients and carriers to guarantee payment.
• In-Patient and Out Patient Billing - Hospital Radiology Department; maintain monthly/yearly statistics.
• Perform administrative tasks including maintaining files, distributing correspondence, and addressing service queries.
• Reduce claims on hold by sourcing missing/incorrect information such as CPT/ICD codes, physicians’ NPI, Medicare, and
Medicaid provider numbers.
• Key Achievements: Established and implemented medical office electronic billing submissions.
Knowledge, Document and Data Management
Maintain accurate and current documentation containing both quantitative and qualitative data.
Conduct Continuous Quality Improvement.
Familiarity with Federal, State, and Local HIT guidelines including issues of privacy/HIPPA.
HIT Management-systematically identify, collect, review, share, and retain high-value knowledge.
Key Achievements: Developed and implemented guidelines for consistent quality document nomenclature, criteria, and
submission procedures for national health disparities medical online resource library.
Web Development and Design
Management and planning for SEO clinical web site development and design; including organizational structure and
functionalities to respond to and meet users’ needs.
Clinical web site population and maintenance including content, social networking, e-Learning and e-commerce.
Key Achievements: Proposed and facilitated implementation of user-friendly functionality, design and content upgrades for
national document library and web site. Designed and maintained multiple association web sites and virtual offices.
Customer Service
Field patient and customer service inquiries.
Provide technical assistance to vendors and customers as required, including, computer literacy and troubleshooting.
Employment History
Business Owner, The Smothered Mutt, Kissee Mills, MO
Consultant, Clinical Knowledge Management/Web Design, National Assoc. of Community Health Centers, Bethesda, MD
Business Owner, Ridge Market & Italian Deli, Kissee Mills, MO
Office Manager/Biller, Joel Abramowitz, M.D., Jersey City, NJ
Radiology Clerk/Biller/Unit Secretary, Pascack Valley Hospital, Westwood, NJ
Education
U.S. Career Insititute, CO 2012
Medical Coding Specialist, Dean's List Graduate
Felician College, Lodi, NJ 1983-1985
Nursing
Professional Memberships
American Association of Professional Coders (AAPC)
Community Involvement
Involved in local YMCA fundraisers and charitable events.
Committed to Community Service including volunteer history with
public school, church, non-profits, and individuals in need.
Spearheaded formation of Christian Youth Education Program at
church.
Designed Parish School of Religion Monthly Electronic Newsletter.