Project Manager Customer Service

TOM HAND

**** *** **** ***** ******, Ms. ***** ******@*******.*** 901-***-****

Background Summary

Hardworking, dedicated, and highly skilled individual with 20 years experience in diagnosis, repair, and maintenance of industrial machines and heavy machinery. Proven track record in diagnosing problems, writing accurate work orders and preparing estimates. Strong background in electrical, HVAC, industrial 3 phase, and hydraulics, with advanced skills Preventive Maintenance.

Key Skills

Strategic Planner Detail Oriented Result Driven Team Player Problem Solver Learner/Listener Decision Maker Communicator

Professional Experience

Facility Maintenance ManagerHeavy Machines Inc., Memphis, TN Maintained large production shop for rebuilding and servicing diesel electric equipment. Operated extensive electrical test equipment for the service and maintenance of railroad diesel-electric equipment and forklifts. Worked with colleagues on time management to provide quality customer service on schedule. Result: Reduced company spending and overhead cost.

Industrial Mechanic Probat Burns Inc., Memphis, TN

Chosen to assemble and apply automotive quality paint on industrial coffee roasting systems. Coordinated with management on the ordering of supplies and equipment. Designed and created a paint booth structure to OSHA standards. Result: Brought the company into compliance with OSHA requirements and increased productivity and quality workmanship in the paint department.

.Data Solutions Project Manager Leading Edge Communications, Memphis, TN

Selected as project manager for a wireless communications company supplying wireless data solutions to public safety agencies. Worked closely with the Vice President of Service in the planning and directing of designated projects. Result: Successfully managed $500K plus projects in multiple areas i.e.; Beckley, West VA., Little Rock, AR., and Canton, MS.

Education

High School Diploma Bartlett High School Bartlett, TN

Mobile Network Training IPMOBILENET Los Angeles, CA

Forklift Maintenance Delta Material Handling Memphis, TN

A/C Certification EPA Universal Refrigerant Certification #410********** Memphis, TN

Technical Skills

HVAC -Welding Fabrication- Wiring schematics-Industrial Maintenance- Industrial Hydraulic Systems- Air Compressor Maintenance- Blueprints- Electrical-3 phase-high voltage-AC/DC-motor drives Microsoft Office conveyer systems-Shipping/Receiving

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