Sales Customer Service
Resume:
WILLIAM J. FROHLICH
*** ********* ****** • Northport, New York 11768 • (H) 631-***-**** • (C) 917-***-****
********.****@*****.*** • http://www.linkedin.com/in/billjfrohlich
SALES AND BUSINESS DEVELOPMENT EXECUTIVE
Dynamic, decisive, and determined Leader, Manager, and Sales Executive offering extensive experience and expertise in Sales Operations, Sales Marketing, and Team-Building. Astute thinker and problem-solver possessing a keen analytic ability to discern core issues and provide highly effective solutions. Superior sales and business expert adept at generating high levels of revenue in diverse corporate cultures and entrepreneurial environments. Proactive team-player highly effective in working with both management and staff. Outstanding strategist and planner in tune with customer needs and creative in developing initiatives to meet those needs. Consistent achiever with a strong work ethic, a drive to succeed, and a willingness to go the extra mile.
CORE COMPETENCIES
Leadership & Management • Sales Operations • Sales Marketing • Team-Building & Development
Strategic Problem-Solving • Entrepreneurial Environments • Intellectual Property
Product Development • Manufacturing Distribution • Trade Sectors • Customer Service & Satisfaction
Business Acumen • Internal & External Interpersonal Relationships • Revenue Generation • Product Visibility
PROFESSIONAL EXPERIENCE
MISONIX, INC., Farmingdale, New York • 2008 - 2011
Director
Directed and managed global sales, marketing, and business development areas for laboratory and forensic equipment company (OEM). Secured distribution deals, direct selling, marketing, and company representation to all industry and trade groups. Positioned division for sale and managed transition process to successful conclusion. Coordinated all transition activities. Supported new owners in transfer of all intellectual property and business relationships with distributors, marketers, and industry.
• Boosted revenue by 50% in 3 years.
• Improved profit margin by 30% to 47%.
• Grew revenue line by 200% by establishing and maintaining USA/International Distribution through Thermo Fisher Scientific.
• Secured $1M by opening business relationship in Russian Federation, with future projection of $20M, thereby introducing 1st US-manufactured forensic lines to new Federation-wide forensic unit.
• Generated $200K in new business in 1st 6 months by opening 1st distribution agreement in Canada with Canada-wide Scientific for all products in Canadian markets.
• Won initial business of $300K with South Africa Government.
• Created $350K in new revenue by re-establishing new distribution in Japan through Oriental Giken Corporation.
• Built and managed business to successful sale.
SONY BMG CORPORATION, New York, New York • 2004 – 2007
President of Entertainment Division, Sales Enterprise
Provided general management with profit and loss (P&L) responsibilities for integrated business units focused on digitally-packaged media sales and marketing. Managed SONY Music Studios through to sale of asset. Held profit and loss (P&L) responsibility for SONY WONDER, including Sesame Street and Sponge Bob.
• Generated $2.8B in revenue.
• Crafted and facilitated joint venture and harmonizing of SONY and BMG USA sales and distribution business units.
William J. Frohlich • ********.****@*****.*** • Page Two
• Built and managed new structure for SONY and BMG music groups’ sales and distribution division, representing all sales revenue for Columbia Records, Epic Records, RCA Music Group, and Nashville Music Divisions.
• Consolidated 600-person sales force in 9 regional headquarters locations to 300 FTEs in 5 locations.
• Conserved $20M in operating costs.
• Restored profitability with earnings before interest and tax (EBIT) of $3M on $30M revenue by reorganizing RED Distribution, independent distribution arm, under new management.
• Slashed operating costs by $7M by consolidating physical distribution entities of SONY and BMG into single unit without service interruption.
• Generated sales revenue for SONY WONDER of $120M with EBIT of $12M.
SONY CORPORATION, New York, New York • 2002 – 2004
Executive Vice-President of Sales & Distribution
Directed operations for USA sales and distribution company, including New York headquarters, 3 distribution facilities and 9 regional sales/marketing facilities. Established and cultivated relationships with Wal-Mart, K-Mart, Target, Borders, Barnes & Noble, Best Buy, Circuit City, Virgin, Tower, Wegmans, Caldor, BJs Wholesale, Costco, FYI Entertainment, and United States Military.
• Generated $1.4B in revenue.
• Increased savings by $25M through successful re-organization initiatives.
• Positioned division for industry recognition by National Association of Record Merchandisers (NARM) as United States Distributor of the Year, highest achievable industry honor for supplier.
___________________________________________________________
Additional experience as Senior Vice-President of Sales at EPIC Group, New York, New York
(1998-2002): Regional Vice-President at SONY Distribution, Various Locations (1991-1998).
• Grew revenues at EPIC from $425M to $575M (47% of total company revenue), thereby increasing market share from 4.5% to 7& during period of industry decline.
• Generated $100M to $300M in business unit revenue, representing 30% of total company
sales revenue.
_____________________________________________________________
EDUCATION
Associate of Science in Business Administration
Suffolk Community College, Selden, New York
WILLIAM J. FROHLICH
217 Asharoken Avenue • Northport, New York 11768 • (H) 631-***-**** • (C) 917-***-****
********.****@*****.*** • http://www.linkedin.com/in/billjfrohlich
SALES AND BUSINESS DEVELOPMENT EXECUTIVE
Dynamic, decisive, and determined Leader, Manager, and Sales Executive offering extensive experience and expertise in Sales Operations, Sales Marketing, and Team-Building. Astute thinker and problem-solver possessing a keen analytic ability to discern core issues and provide highly effective solutions. Superior sales and business expert adept at generating high levels of revenue in diverse corporate cultures and entrepreneurial environments. Proactive team-player highly effective in working with both management and staff. Outstanding strategist and planner in tune with customer needs and creative in developing initiatives to meet those needs. Consistent achiever with a strong work ethic, a drive to succeed, and a willingness to go the extra mile.
CORE COMPETENCIES
Leadership & Management • Sales Operations • Sales Marketing • Team-Building & Development
Strategic Problem-Solving • Entrepreneurial Environments • Intellectual Property
Product Development • Manufacturing Distribution • Trade Sectors • Customer Service & Satisfaction
Business Acumen • Internal & External Interpersonal Relationships • Revenue Generation • Product Visibility
PROFESSIONAL EXPERIENCE
MISONIX, INC., Farmingdale, New York • 2008 - 2011
Director
Directed and managed global sales, marketing, and business development areas for laboratory and forensic equipment company (OEM). Secured distribution deals, direct selling, marketing, and company representation to all industry and trade groups. Positioned division for sale and managed transition process to successful conclusion. Coordinated all transition activities. Supported new owners in transfer of all intellectual property and business relationships with distributors, marketers, and industry.
• Boosted revenue by 50% in 3 years.
• Improved profit margin by 30% to 47%.
• Grew revenue line by 200% by establishing and maintaining USA/International Distribution through Thermo Fisher Scientific.
• Secured $1M by opening business relationship in Russian Federation, with future projection of $20M, thereby introducing 1st US-manufactured forensic lines to new Federation-wide forensic unit.
• Generated $200K in new business in 1st 6 months by opening 1st distribution agreement in Canada with Canada-wide Scientific for all products in Canadian markets.
• Won initial business of $300K with South Africa Government.
• Created $350K in new revenue by re-establishing new distribution in Japan through Oriental Giken Corporation.
• Built and managed business to successful sale.
SONY BMG CORPORATION, New York, New York • 2004 – 2007
President of Entertainment Division, Sales Enterprise
Provided general management with profit and loss (P&L) responsibilities for integrated business units focused on digitally-packaged media sales and marketing. Managed SONY Music Studios through to sale of asset. Held profit and loss (P&L) responsibility for SONY WONDER, including Sesame Street and Sponge Bob.
• Generated $2.8B in revenue.
• Crafted and facilitated joint venture and harmonizing of SONY and BMG USA sales and distribution business units.
William J. Frohlich • ********.****@*****.*** • Page Two
• Built and managed new structure for SONY and BMG music groups’ sales and distribution division, representing all sales revenue for Columbia Records, Epic Records, RCA Music Group, and Nashville Music Divisions.
• Consolidated 600-person sales force in 9 regional headquarters locations to 300 FTEs in 5 locations.
• Conserved $20M in operating costs.
• Restored profitability with earnings before interest and tax (EBIT) of $3M on $30M revenue by reorganizing RED Distribution, independent distribution arm, under new management.
• Slashed operating costs by $7M by consolidating physical distribution entities of SONY and BMG into single unit without service interruption.
• Generated sales revenue for SONY WONDER of $120M with EBIT of $12M.
SONY CORPORATION, New York, New York • 2002 – 2004
Executive Vice-President of Sales & Distribution
Directed operations for USA sales and distribution company, including New York headquarters, 3 distribution facilities and 9 regional sales/marketing facilities. Established and cultivated relationships with Wal-Mart, K-Mart, Target, Borders, Barnes & Noble, Best Buy, Circuit City, Virgin, Tower, Wegmans, Caldor, BJs Wholesale, Costco, FYI Entertainment, and United States Military.
• Generated $1.4B in revenue.
• Increased savings by $25M through successful re-organization initiatives.
• Positioned division for industry recognition by National Association of Record Merchandisers (NARM) as United States Distributor of the Year, highest achievable industry honor for supplier.
___________________________________________________________
Additional experience as Senior Vice-President of Sales at EPIC Group, New York, New York
(1998-2002): Regional Vice-President at SONY Distribution, Various Locations (1991-1998).
• Grew revenues at EPIC from $425M to $575M (47% of total company revenue), thereby increasing market share from 4.5% to 7& during period of industry decline.
• Generated $100M to $300M in business unit revenue, representing 30% of total company
sales revenue.
_____________________________________________________________
EDUCATION
Associate of Science in Business Administration
Suffolk Community College, Selden, New York
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