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Customer Service Data Entry

Location:
Waterloo, IL, 62298
Posted:
May 24, 2012

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Resume:

Tracie D. Wood

*** ******** ** #*

Waterloo, IL *2298

Cell 602-***-****

OBJECTIVE

To secure gainful employment in a capacity that would encourage expansion of my experience, as well as allow me to utilize my customer service, computer, and organizational skills to help accomplish the business goals assigned to me, all while being offered industry-competitive benefits and compensation.

PROFESSIONAL EXPERIENCE

Gateway Regional Medical Center – Granite City, IL 2011-present

• Medical Staff Coordinator

• Duties currently include, but are not limited to:

o Intake of applications, verifying all professional certifications, malpractice insurance information, adverse actions, hospital affiliations, work history, state and federal government sanctions, background checks, references and any other information pertinent to applicants’ credentials.

o Data entry and heavy computer usage – Vision Pro database, QNXT database, MS Office products

o Create call schedules

Mercy Care/Schaller Anderson/Aetna – Phoenix, AZ 2007-2011

• Credentialing Specialist

• Duties currently include, but are not limited to:

o Monitoring Arizona’s healthcare licensing bodies for adverse actions taken on contracted providers. These boards are medical, dental, and allied heath in nature and are the state governing bodies for professional healthcare licensure.

o Pre-Committee coordination, involving confirmation of attendees, completion of required tasks by team, preparing agenda binders, and compiling reference documents for all licensure actions, for use by Committee members.

o Intake of applications, verifying all professional certifications, malpractice insurance information, adverse actions, hospital affiliations, work history, state and federal government sanctions, references and any other information pertinent to applicants’ credentials.

o Data entry and heavy computer usage – Vision Pro database, QNXT database, MS Office products

o Post-Committee Coordination, which involves confirmation of completed team tasks, creation and distribution of approval letters, filing, breakdown of binders, and creation/maintenance of final documents, minutes and Board of Directors grid.

Independent Practice – Tempe, AZ 2008 – 2010

• Licensed Massage Therapist

o Multiple modalities practiced: Deep Tissue, Swedish, Trigger Point, Thai Yoga on the Table

Elements Massage Studio – Gilbert, AZ 2009 – 2009

• Licensed Massage Therapist

o Modalities practiced: Deep Tissue, Swedish, Hot Stone, Structural, Trigger Point

APPLEONE – Tempe, AZ 2007 – 2007

• Temporary contractor at the following locations:

o Mercy Care Plan – Spreadsheet creation and maintenance, data compilation/verification, data entry

o Corporate Center at Val Vista Answer phones, greet customers/clients, sort and distribute mail, spreadsheet creation/maintenance

o Apollo Group--- Spreadsheet creation/maintenance, meeting coordinator, create certificates, catering coordination

EDUCATION

• Missouri Southern State College

• Northwest Missouri State University

• Arizona School of Massage Therapy 2007-2007

• Continuing Education Units (CEUs) 2009

o Thai Yoga on the Table

SKILLS

Office Skills and Computer Proficiencies

• Typing – 53 wpm

• Data Entry – 8292 KPH

• 10-Key – 7660 KPH

• Microsoft Word

• Microsoft Excel

• PowerPoint

References or salary history gladly provided upon request.



Contact this candidate