Customer Service Health Insurance

MARJORIE ABRAJANO MOLINA

**** ****** ****

Honolulu, Hawaii 96819

Tel. No.: 808-***-****

Mobile No.: 808-***-****

E-mail Address: ***********@*****.***

Objective:

Seeking to obtain a position as Encoder.

Work Experience:

Philippine Health Insurance Corporation (PhilHealth)

Administrative Services Assistant C / Training Institute Department

May 2, 2008 – January 15, 2012

• Schedule meeting appointments of employer, takes dictations, reads and answer on-line inquiry of clients, welcomes and assists walk-in clients, answers telephone and gives information to callers or routes call to appropriate official and places outgoing calls, greets visitors, daily filing of office documents;

• Locate and attached appropriate profile to correspondence to be answered by employer, composes and types routine correspondence;

• Arrange travel schedule and travel reservations of employer, compile and type statistical reports, record staff meetings, make copies correspondence or other printed matter using copying or duplicating machine and prepare outgoing mail and other correspondences.

• Maintains confidential personnel files, monitors sick leave, leave without pay, vacation and submission of timecards for staff

• Assigned as special disbursing officer, special collecting officer and property officer of the department

Philippine Health Insurance Corporation (PhilHealth)

Data Entry Clerk / Contributions & Premium Accounts Mgmt. Div. - PhRO NCR South branch

September 1999 – April 2008

• Encodes lists of numbers, text or data into the computer using core system

• Manual proofreading, editing and finalizing encoded data thru the computer for storage, processing and research purposes

• Welcomes and assists walk-in customers on their inquiries in a friendly & professional manner

• Answer phone call inquiries

• Performs other clerical duties as maybe assigned by supervisor

Computer Knowledge:

Microsoft Office Word, Excel, Outlook and Internet Explorer

Education:

1993 - 1996 /Systems Technology Institute/ Laoag, Ilocos Norte, Philippines

Associates in Computer Programming

Special Skills:

Knows to operate office machines (fax, printer, copier, calculator, telephone, etc.), data entry skills with typing speed of 45wpm, 10-key touch ability, good filing skills, ability to multi-task, fast learner, able to take directions & instructions, good in English communication skills both verbally and written, good in customer service

Reference:

Available upon request

Contact this candidate