Customer Service Manager

Shavonne Morgan

Cell: 843-***-****

Email: **************@**.***

Hello, my name Shavonne Morgan and I am striving to collectexperience and knowledge to empower me on being a productive adult in my community. I am currently enrolled toreceive my GED. I am exploring ways to enhance myopportunities to gain education and experience with CustomerService.

My knowledge with Customer Service developed when I wasworking as a Care Giver for children in my neighborhood while I was a teenager. I love to work with children considering they have plenty of energy to offer. As an adult I’ve worked with H & R Block and gained plenty of knowledge filing taxes and working with customers. A short term goal for me is to become an asset to a professional company where I can grow and strengthen my knowledge and skills.

If given the opportunity, I will apply myself to the best of my ability to become the biggest asset to your company. I am strong, self- motivated, responsible, and dedicated to working hard.

Attached is my Resume, please review and contact me. With this opportunity I will have a chance to enhance my skills and education for my adult life. I look forward to meeting with you soon.

Thank you

Sincerely yours,

Shavonne Morgan

Shavonne Morgan

Cell: 843-***-****

Email: **************@**.***

Objectives

To enhance my knowledge as well as apply myself to the best of my ability.

Education

Currently pursuing GED August,2012

Experience

5/2010/-6/2012 | Teacher Assistant

Nursery North Day Care

Greet young children as they arrive, helping them to remove outer garments, and select an activity of interest. Assist with feeding and changing infants. Prepared daily and long-term schedules of activities. Balance individual and group play, as well as quiet and active time.

9/2007-5/2010 | Tax Preparer

H & R Block

Process tax returns consisting of Real Estate Taxes, Schedule A’s, Schedule C, as well as 1040A and 1040EZ. Completed several training programs with highest class average.

7/2002-7/2006 | Assistant Manager

Koosa Koos

Retail sales, cash deposits, responsible for opening and closing, inventory and data entry.

Skills

Organizational Computer

Communication Customer Service

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