Customer Service Representative

Amanda Murray

** ********* *** **********, ** ***03

603-***-**** t2h6jk@r.postjobfree.com

Professional Experience

Herrington Customer Service Representative

Londonderry, NH September 2011- Present

• Handling customer complaints.

• Basic filing and mailing duties.

• Contacting various vendors on customer’s behalf to solve problems and order additional merchandise.

• Tracking lost packages.

• Placing orders for customers and assisting them with product information.

Chuckles Inc Production Associate

Manchester, NH January 2006- September 2011

• Training new employees and supervising quality control.

• Filling and packaging assorted hair products by hand or through machines.

• Maintaining inventory on finished goods and open stock supplies.

• Recording daily production and loss logs.

Brickfront Restaurant Waitress

Laconia, NH January 2004-November 2004

• Bartending.

• Serving customers in restaurant, and lounge.

• Kitchen prep work

Circuit City Customer Service Associate

Manchester, NH September 1999- February 2000

• Assisting customers at the service desk.

• Running the register in the music department.

Bouyea Fassetts Shipper

Hooksett, NH January 1998-September 1999

• Loading and unloading trailers.

• Picking orders for various agencies.

Stark Mill Brewery Server

Manchester, NH March 1996-January 1998

• Kitchen prep work.

• Serving in both the restaurant and function hall.

Kmart Front End Supervisor

Hooksett, NH September 1992-March 1996

• Running the customer service desk and overseeing all front end cashiers.

• Scheduling employee breaks and accounting for all cash drawers.

Education

Central High School Manchester, NH Graduated 1995

Additional Skills

• I have many years of customer service experience in both one on one settings as well as group environments. I have been a part of a production team that was responsible for packaging products for distribution as well as shipping and receiving orders. I have excellent math skills which were necessary for inventory counts and monetary transactions. I have supervised register personnel which included responsibility for all cash drawers.

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