Customer Service Medical Assistant

KATHERINE DAVIS **********@*****.***

** ******* ***. ****: 973-***-****

Irvington, NJ 07111 Cell: 973-***-****

PROFESSIONAL SUMMARY

Two years hands on medical assistance

Experienced customer service professional with seventeen years of overall work experience

Self starter, self directed, ability to work independently and understand administrative policies

EDUCATION

YTI Career Institute York, PA

Associate in Specialized Technology Degree November 2011

Medical Assistant

SKILLS:

Certified Clinical Medical Assistant, CCMA

Electronic health records

Perform sterilization techniques

Prepare examination room

Prepare insurance forms

Eye and ear procedure

Proper use of medical terminology and abbreviations

Knowledgeable in Microsoft computer application

Basic health and insurance coding

CPR Certification

Take and record vital signs

Phlebotomy

EKG

EMPLOYMENT HISTORY

Concentra York, PA

Medical Assistant Extern August 2011 – November 2011

Maintained patient records electronically

Performed injections, audiograms, and rapid strep tests

Examined new patients and took vitals

Set-up mayo trays

Cleaned and sterilized rooms

Immigration and DOT physicals given

Urinalysis

Performed pulmonary function tests and EKG’s

Provided treatment in various urgent care scenarios

Marley Cooling Technologies York, PA

Plant Belt Operator April 2006 - June 2009

Responsible for continuous feed operation of extrusion piping including palletizing and material stock movement

Received many outstanding achievement awards for production performance

Certification in folk lift driving

Alpha Behavioral Care Summit, NJ

Administrative Medical Assistant November 2005 - March 2006

Managed patients medical files

Verified and called in prescription and refills to pharmacies

Managed patient billing for three professional offices

Scheduled patients appointments using Medisoft

Entrepreneurial Registered Child Care Provider Irvington, NJ

Child Care Provider April 1995 - October 2005

Promoted a safe and nurturing environment for children to learn and play

Maintain state certification with continuous childcare education programs

Provided in home childcare for infants and school age children

Schindler Elevator Corporation Morristown, NJ

Customer Service Associate December 1989 – March 1995

Transcribed voice audio messaging for database system update

Recorded customer service calls on IMS system

Attended in house courses and received certification for customer care

Routed and dispatched service technician to location customer

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