Olivera N. Uberti

**B Powder Mill Drive

Stratford, CT 06614 Phone# 203-***-****

Email:t10lxj@r.postjobfree.com

Professional Experience

Benchmark Senior Living, Carriage Green at Milford, CT (November 2009-August 2011)

Director of Community Relations

•Benchmark Senior Living, the premier provider of assisted living, independent services and memory care in New England, with 45 locations in 6 states. Benchmark celebrates the experience of aging by providing the very best in personalized services to assist residents well being.

•Responsible for achieving maximum occupancy and total revenue potential of the community by attracting qualified prospects to the community, particularly those from professional outreach activity, and converting those prospects into residents.

•Collaborating with other department heads in the senior community to emphasize the teams’ role in the sales process and their participation in ultimately closing the sale. Analyzing the strengths and weaknesses of the community when compared with competitors and developing appropriate action steps to sell against the competition.

•Responsible for identifying qualified leads sources, giving tours of facility to new potential residents, ensuring that building is maintained at all times, organizing lead generating events, troubleshooting issues that arise, and proactively identifying and pursuing publicity opportunities.

Family Care Plus, Inc. Stratford, CT (December 2008-October 2009)

Community Liaison Representative

•Family owned home care company providing 24 hour live in services for clients throughout Connecticut. Responsible for marketing services and options to assisted living facilities, hospitals, geriatric physicians, sub-acute rehabilitation facilities, nursing homes, and senior centers throughout Fairfield County Connecticut.

•Establishing and sustaining relationships with social workers, discharge planners, community relation directors, nurse case managers, executive directors and geriatric care managers. Also responsible for training new community liaison representatives in the field to meet targeted sales goals.

•Meeting with clients and families (POA) to determine care plan based on medical necessity before suggesting appropriate live in arrangements. Getting all proper legal documents signed before beginning services.

CompHealth / CHG Inc. Norwalk, CT (February 2006-May 2008)

Physician Search Consultant

Largest provider of healthcare staffing and recruiting services in the nation. Responsible for locating, screening, evaluating, and placing qualified physician candidates with healthcare providers. Utilizing database, internet, cold calling, journals, and client leads therefore matching physicians with job opportunities throughout the United States.

Responsible for locating as well as maintaining current relationships with healthcare facilities / clients seeking qualified physicians for job openings. Daily contact with Medical Directors, Chairman of Departments, Vice Presidents of Medical Affairs, and CEOs of various healthcare facilities.

Developed strong relationships with candidates and clients by providing detailed information regarding compensation, benefits, PTO, community information, and hospital size. Facilitating references checks, credentialing, and interview itineraries in order to obtain an executable contract.

Aflac, Inc. Columbus, GA (October 2004-February 2006)

Sales and Marketing Representative

Fortune 500 supplemental insurance company which leads the nation in worksite marketing.

Responsible for account acquisition through various methods of marketing. Including creating a dialogue with business owners, “C” level managers, and human resources personal. Consulted businesses on current market trends and proposed solution oriented programs designed to offset annual cost increases.

Communicated insurance programs to employees of various companies through group presentations and individual consultations. Enrolling individuals on site electronically via proprietary software.

Achieved all levels of Honors Club through first 39 weeks with company and was awarded the coveted Founders Week award for maintaining a high level of production. In addition, was also awarded a trip to company headquarters for achieving Triple Crown status, part of the corporate awards system.

Valley Medical Supply, Derby, CT (November 1994-November 2000, October 2003 to October 2004)

Sales and Marketing Manager/Representative (October 2003- October 2004)

•Responsible for creating a sales/marketing division for an independently owned home medical equipment company to ensure future growth and higher profit margin. Was successful in capturing several new referrals in assigned territories and beyond.

•Implemented creative marketing ideas to motivate new referrals to use our products and services. Scheduled in-services with appropriate staff members to introduce new equipment, therefore creating new relationships and meeting specific needs. Assisted in regenerating company web site to showcase current product line, services, and staff.

•Achieved success in acquiring new territories (Fairfield County, New Haven County, Connecticut) by educating nurse practitioners, physicians, case managers, and nursing directors with current information regarding products and services, therefore growing by 20% in revenue.

Billing Manager (January 1998-November 2000)

Responsible for effectively confirming the delivery of medical equipment, determining proper quantities released, correcting billing errors based on medical necessity, and establishing eligibility for coverage.

In charge of creating and analyzing weekly and monthly billing cycles based on sales and electronically billing various insurance carriers (Medicare, Medicaid, PHS, BC/BS, etc.). Liable for creating prescriptions for processing by physicians.

Customer Service Representative (November 1994-December 1997)

•Answering all incoming phone calls, taking orders from various referrals and private patients, and contacting insurance companies to verify coverage and medical necessity.

•Acquiring and entering all pertinent patient information, contacting physicians for approvals, and obtaining authorizations from various insurance companies.

Lincare Inc., Bridgeport, CT/Stratford, CT (November 2000-October 2003)

Sales/Marketing Manager

•Responsible for marketing respiratory products to new and existing referrals by effectively explaining services and listening for specific needs. Specifically targeted internists, cardiologists, pulmonologists, oncologists, family practitioners, general practitioners, hospitals, rehabilitation facilities, and long term care facilities.

•Established several new accounts within my assigned territory, therefore growing by 20% annually through meetings, luncheons and in-services. Created business plans to implement new techniques and marketing strategies.

•Developed monthly sales reports depicting results of all sales calls made and forecasting expected growth in the future based on referral trends.

Education:

University of Connecticut (September 1989-August 1993)

Bachelor of Arts in English

Housatonic Community College (May 1995-July 1995)

Emergency Medical Technician

Aflac State Sales Accreditation Program (January 2005)

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