Service Manager
Resume:
BACULI, GEMMA A.
#**** ****** ****** ****** **** city 6000 Philippines
Cell # +639*********
Email add: *****.******@*****.***
Personal Particular
Age : 29 Years Old Date of Birth : 30 April 1983
Nationality : Filipino Gender : Female
Seaman’s Book# : B0956387 Expiration Date : 22Dec2015
Passport# : EB1618423 Expiration Date : 27Dec2015
Visa Type : C1D Expiration date : 12Dec2012
SSS# : 06-1939-943-2 Tin# : 230-*********
Educational Background
Highest Educational
Level : March 2002
Field of Study : Bachelor of Science in Commerce
Name of Institution : University of Cebu
Location : Cebu, Philippines
Second Highest Education
Level : High School Diploma
Name of Institution : University of Cebu
Location : Cebu, Philippines
Graduation Date : March 2000
Employment History
Company Name : Norwegian Cruise Line (Epic)
Date Joined : January 27, 2011
Date Left : November 05, 2011
Positions : Stewardess
Address : 7665 Corporate Center Drive, Miami Florida, 33126 USA
Job Description : Must be familiar with the Safety and Environmental Protection Policy
And the SEMS
: Serve Guest in Guest area. Provide accommodation services.
: Responsible for service in the buffet areas and for all support functions in the Restaurant up to and including assisting a Waiter or a Senior Waiter in the service of an assigned work station in a restaurant. In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.
Company Name : Norwegian Cruise Line (Star )
Date Joined : March 5, 2010
Date Finish : December 5, 2010
Positions : Stewardess
Address : 7665 Corporate Center Drive, Miami Florida, 33126 USA
Job Description : -Must be familiar with the Safety and Environmental Protection Policy
And the SEMS
: -Serve Guest in Guest area. Provide accommodation services.
Assist a Waiter or a Senior Waiter in the service of an assigned work station in the Restaurant. In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.
Company Name : Norwegian Cruise Line (Jewel)
Date Joined : February 4, 2009
Date Finish : October 30, 2009
Positions : Restaurant Stewardess
Address : 7665 Corporate Center Drive, Miami Florida, 33126 USA
Job Description : -Must be familiar with the Safety and Environmental Protection Policy
And the SEMS
: -Serve Guest in Guest area. Provide accommodation services.
Responsible for service in the buffet areas and for all support functions in the restaurant.
Assist a Waiter or a Senior Waiter in the service of an assigned work station in the mess room. In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.
Company Name : Norwegian Cruise Line (Jewel)
Date Joined : January 16, 2008
Date Finish : October 18, 2008
Positions : Restaurant Stewardess
Address : 7665 Corporate Center Drive, Miami Florida, 33126 USA
Job Description : -Must be familiar with the Safety and Environmental Protection Policy
And the SEMS
: -Serve Guest in Guest area. Provide accommodation services.
Responsible for service in the buffet areas and for all support functions in the restaurant.
Assist a Waiter or a Senior Waiter in the service of an assigned work station in the Restaurant. In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.
Company Name : Norwegian Cruise Line (Crown )
Date Joined : March 9, 2007
Date Finish : November 4, 2007
Positions : Restaurant Stewardess
Address : 7665 Corporate Center Drive, Miami Florida, 33126 USA
Job Description : -Must be familiar with the Safety and Environmental Protection Policy
And the SEMS
: -Serve Guest in Guest area. Provide accommodation services.
Responsible for service in the buffet areas and for all support functions in the restaurant.
Assist a Waiter or a Senior Waiter in the service of an assigned work station in the Restaurant. In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.
Experience Gained
: Presence and Self Confidence to work effectively and win respect at all
Levels of the organization
: Increased knowledge of Selling
: Polished Communication skills good team player initiative and ability
To work with minimal supervisory, excellent organizational and
Motivational skills
: Hands on usage of Micros and Photocopy Machines
: Systematic, well organized and working under pressure
: Good analytical abilities
Seminars / Trainings Attended
Anti-Piracy Awareness : 24 February 2010
Fulton Marine International : 03 August 2010
Marine Evacuation System : 25 October 2010
Noro Virus Awareness and Prevention Cleaning and Sanitizing Personal Hygiene DO’s and DON’Ts
: 05 September 2009
Crew Safety & Security Awareness Training : 10 June 2008
Crowd Management : 04 June 2012
Basic Safety Training and Instruction : 28 May 2012
References
Mr. Jikie Ilagan
Fleet Manager
CF Sharp Crew Management, Inc.
Contact #: +63-918*******
Capt. Michael Bardilas
Contact #: +639*********
Capt. Jun Radorez
President
CREST training Center
Contact #: +639*********
I hereby certify that above information is true and correct to the best of my knowledge and belief.
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