Greg A. Mason Home: 630-***-****

*** *********** ***** ******: 630-***-****

Oswego, Il 60543 t0imii@r.postjobfree.com

Results-driven inside sales professional with a proven ability to deliver substantial revenue, productivity and customer service improvements by delivering well managed and on-time client facing projects. Demonstrated the ability to increase sales volumes on a repeated basis. Diverse industry experience in leading teams through complex projects while improving staff productivity by providing extensive coaching and mentoring.

EMPLOYMENT BACKGROUND

Richards Wilcox. Inc May 2007 – October 2008

Inside Sales/Estimator – Conveyor Division

Organization consisted of three divisions with 300 employees and annual sales in excess of $50M. Coordinated with end-users, distributors, OEM vendors and internal project managers for customer pre/post sales engagements. Subject matter expert for sales team regarding equipment configurations, parts availability and customer service related issues. Primary instructor on company CRM application which drove sales leads, generated quotes and managed all customer orders.

• Increased divisional sales over 30% from $2.5M to $3.3M

• Generated increase in parts sales by $250K

• Improved sale lead conversions by 40% due better utilization of CRM application

Lucky Charm Contracting, Inc February 2003 – March 2006

Project Manager

Tree planting, pruning and removal company that focused on IDOT, CDOT and major roadway construction projects. Firm had annual sales of $3M with seven full-time and 65 seasonal employees. Instrumental in developing project proposals and delivering end-to-end project management duties in accordance with strict client deadlines and delivery specifications. Performed all back-office management duties including payroll, accounts payable/receivable, purchasing, permit applications and employee team scheduling.

• Managed and quoted $3M annually in construction projects

• 95% job revenue completion rate, with a 5% long-term retention average per contract specifications

• Coordinated daily activities and time management of 10 field crews

R.A. Bright Construction, Inc. October 2001 – June 2002

Contract Project Manager

Residential and commercial construction firm with annual sales of $60M and staff of 350+ employees. Coordinated with client site superintendents on daily project requirements, quality and personnel issues. Relayed requirements with internal crew leaders and held them accountable for on-site performance and customer satisfaction results.

• Collected over $5M in past due accounts receivable revenue

• Attained 95% client satisfaction rate, which ranked highest in firm

Butler Telecom June 2001 – September 2001

Contract Project Manager

Managed Tell Labs switching station upgrade projects for seven out of state locations. Coordinated with internal project engineers, install technicians and end-user staff to insure complex conversions where completed on-time and within allowed budgets. Projects ranged from $50K to $1.1M.

Metropolitan Pump Company April 1995 – March 2001

Inside Sales/Project Manager

Dual role Project Manager/Inside Sales professional for residential and commercial pump distributor with annual sales of $15M. Supported outside sale team in developing client project technical specifications, estimates and equipment procurement services. Interfaced with client engineering resources to resolve equipment delivery and technical support issues during pre/post installation timeframes. Primary customer support resource responsible for maintaining client satisfaction and coordinating all support related issues. Subject matter expert on internal company systems and was primary training coordinator for all commercial staff.

• Converted 74% of sales quotes into $2.1M+ annual revenue stream

• Increased divisional sales by $800K+ annually

• Maintained 95% customer satisfaction rating

R.J. Keck Pipe and Supply September 1993 – April 1995

Inside Sales/Warehouse Support

Multi-role position responsible for daily customer contact, quoting, order writing and field customer service support. Increased annual sales by $300K while assisting warehouse staff in performing equipment pickups, deliveries and inventory integrity.

Education:

Associates Degree Applied Sciences in Business Management College of DuPage

Training:

Chicago Deming Association Six Sigma Green Belt

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