Executive Administrative Assistant/Office Manager

Objective: To find an excellent company and contribute all my talents, energy, and years of experience as a top-notch senior executive administrative assistant or office manager.

Profile: Provided executive administrative support, from junior level to senior vice president and partner to CEO/general manager. Excellent organizational skills, years of hands-on computer knowledge, superior memory for details, and a very strong work ethic.

Highly motivated and able to multi-task projects and people, analyze problems, and bring solutions to the table. Maintain professionalism at all times and use discretion when handling confidential data. Known for exceptional quality and creativity in projects. For over 16 years, worked in an extremely fast-paced environment, managed many last-minute projects to completion, did not quit until the job was done, and went above and beyond daily duties. Computer savvy and extremely proficient in Microsoft Office 2003 and 2007. Have worked briefly with Macintosh and Photoshop when assisting the design group. Have interviewed, mentored, and trained new and existing team members on all aspects of office duties. Was an integral part in leading our core team of support personnel and am qualified to be an office manager.

Experience:

Fleishman-Hillard Inc.

2405 Grand Boulevard, Suite 700

Kansas City, MO 64108

May 14, 1992, to June 9, 2008

Beginning Salary (1992): $19,500.00

Ending Salary (2008): $48,361.00

Company: Fleishman-Hillard is one of the top public relations firms in the world with over 80 offices worldwide. Administrative support people are required to perform a multitude of different tasks for each account executive they are assigned (three to five people), and also to provide backup support in the event someone is out of the office (three to five people).

Position: Senior coordinator/executive administrative assistant providing daily support to various levels of public relations account executives, while also providing backup support for the production department/mail room, reception, travel center, and library. Duties and skills provided, but not limited to:

• Proofread, formatted, and edited a variety of documents, including letters, memos, press releases, media kits, new business proposals, and annual reports; office co-leader of proofreading department. Transcription of audio documents.

• PowerPoint specialist: developed training classes, as well as provided creative, including templates, styles, animation, special effects, formatting, and proofreading presentations; office leader of PowerPoint presentations.

• Maintained expense reports, PeopleSoft time entry, purchase orders, check requests, Outlook calendars, meeting requests, and timesheets for account team members. Created and maintained various Excel spreadsheets to manage monthly American Express reconciliations and expense reporting/payment for account team.

• Database creation and mass mailings, including management and producing of anywhere from 50 to 5,000 media kits or client collateral packages, plus mail merging letters, labels, and shipping via postal service or UPS.

• Organized and maintained client media clips and collateral files; managed monthly Excel media clips spreadsheet data entry and results compilation.

• Assisted in new hire interviews and office orientation and training processes.

• Organized catering for client luncheons and team meetings.

Above and Beyond:

In addition to providing daily support, as additional opportunities arose and/or needed management, the following services were provided:

• New clients, new business efforts, and pro bono work are assigned a six-digit accounting number plus a three-digit sub code. Reorganized, updated, and maintained account number databases consisting of several hundred codes, including opening/closing new or old codes, setting up client folders on office-wide network drive, and maintaining paperwork for processing new client number requests.

• A new travel center was created to minimize ticket changes and save on travel costs. Provided backup support when lead agent was out, processed multiple travel requests, coordinated travel arrangements, and helped maintain travel folders for each account team member.

• The office receives over 300 publications monthly. Developed new resource center/library, including maintaining Periodical Manager routing and publication software. Processed weekly subscription renewal letters received, developed Excel spreadsheet to manage subscription renewals, and processed vendor payments with home office.

• Developed and maintained a library of hard copy resource books and videotapes.

• Provided Internet research and wrote monthly updates for a client’s Web site.

• Provided backup support for CEO/general manager, and also provided backup support for accounting, reception, and production/mail department when needed.

Expertise:

• Microsoft Office XP 2003 and 2007 (Word, Excel, PowerPoint, Publisher, Access, Outlook)

• PeopleSoft (time entry, check requests, purchase orders)

• Working knowledge of QuickBooks

• Transcription machines/transcribing audio tapes

• Typing: 80+ WPM

• Multiple brands of photocopiers, fax machines, scanners, postage machines, and multi-line phones

• UPS Campusship

• Bacon’s MediaSource Research Module (database creation)

Awards:

• Fleishman-Hillard Great Works: 2006 PRSA Silver Anvil assistance for Royal Caribbean Art Auction Series — A Royal Celebration of Art

• Fleishman-Hillard Living the Values: Teamwork Is Everything 2006

Education:

• Missouri Western State College, St. Joseph, Mo.; Bachelor of Arts, 1988

References:

• Direct Supervisor: Nabeeha M. Kazi, Senior Vice President & Partner, Fleishman-Hillard, 347-***-**** (cell)

• Excellent professional and personal letters of recommendation provided upon request

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