Medical Billing Customer Service
Resume:
RENE’ CANNADAY BROUILLARD **** Winding Way, Fair Oaks CA 95628
SKILLS
Alpha/numeric data entry (20,000 kph) Call Center Experience (In/Outbound)
Medical Billing/Coding Medical Terminology & Medical Office
Type 77 wpm Microsoft Office & Lotus 123
Medical Eligibility Detection System AR, AP, GL, Payroll, inventory control
10 Key by touch Customer Service
Retail Sales Communication skills
Medical Codes (CPT-4, ICD-9, & HCPCS) Written & Verbal skills
PDR & Title 22 Organized
Since November 2005, I have been working from home as a Distributor with Herbalife. During this time I recruit prospects for my team & those interested in working directly out of their homes. Teaching/Training prospects/team members the business and how to make & close sales. Training part of northern California team members in various training modules that are needed for building their own business & assist on how to build a monthly residual income.
C & C PERSONNEL CONSULTING Home Business based out of Washington
02/2003-11/2005
As a Personnel Consultant my job was to work one on one with clients to assist them in making solid career transitions & progressions. Approach was comprehensive, individualized & extremely effective. By identifying their long & short term goals, then develop concrete action plans which created the marketing portfolios, & also coach them on interviews & for negotiations. Then research the target companies & decision maker and assist in networking with unfamiliar areas. Communicating with the customer going over the best companies we have listed, placing them where their skills & knowledge work wonderfully.
BROUILLARD MEDICAL BILLING / MEDICAL ASSISTANT
02/2002-07/2003
Medical billing & coding documents
Strong computer/typing skills
Insurance verifications & authorizations
Refer patients to specialists, schedule appts
Outstanding phone & communications skills
Organized & multi-task orientated
Administrative duties
Payroll, travel arrangements, meetings, etc.
Heavy phone volume
Ordering supplies, medical equipment
DEPARTMENT OF HEALTH SERVICES – MANAGED CARE BRANCH
10/85-01/02
Analyze data & prepare detailed accounting, statistical & narrative financial
statements & reports
Perform fund analysis making adjustments/changes to ledger accounts
Prepare adjusting entries, year-end closing statements & documents for auditors
Budget preparation, account reconciliations & evaluates fiscal procedures /policies
Develop spreadsheets, program & reports for monthly & quarterly financial reports
Monthly expenditure reports for all branches within Health Services including staff
in our field offices in Southern & Northern Ca
Liaison between supply vendors for preparation/completion of all purchase orders
Research, analyze costs, bids & procure computer hardware & software for dept.
Responsible for purchasing & managing online supply requests
Develop job descriptions - flow charts; also training new staff as needed
Working to ensure satisfaction & completion of special projects & departmental goals
Posting restrictions on beneficiaries that abuse Medi-cal services; office visits,
drugs & combination of both using our MEDS (Medical Eligibility Detection System)
SU30 terminal
Enroll/disenroll beneficiaries in Medical Managed Care plans under federal/state
guidelines
Analyze records & reconcile discrepancies with CALSTARS reports
Development of departmental policies & procedures, evaluating documentation of all
HMO Guidelines/policies to ensure accuracy
Complete & log all Controlled Correspondence from Director of Health Services in a
timely manner
Train field staff for Frontline Leadership & Conflict Resolution
Scheduling & maintain departmental Chief’s calendar for meetings, travel
arrangements, etc
Processing & auditing of all travel expense claims in a timely manner
Delegate responsibilities as needed to staff in order to meet department’s
expectations/goals
BUSINESS SERVICES SPECIALIST – Bank of America
02/77-10/85
Research & resolve accounting discrepancies with for Accounts Receivable, Accounts
Payable & General Ledger accounts
Process items received & review general ledgers in a timely manner.
Establish & maintain working relationships with assigned financial centers.
Fast paced, high volume environment
Reconciliation of all accounts for various monthly reports
Entries to NCR machine in order for daily balancing.
EDUCATION
State Training Center
Conflict Resolution, Conflict Management, Effective Communication & Frontline Leadership
OCS Computer Training Center
Certified in Medical Billing, Medical Terminology & Medical Office & MS Office 2000
References available upon request as well as additional employment information
Contact this candidate