Phelbotomist/Medical Assistant/Medical Coding and Billing Instructor
Resume:
PRISCILLA A. AUSTIN-BOONE
Newport News, Virginia 23608
Hm: 757-***-**** E-Mail szkqe6@r.postjobfree.com
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OBJECTIVE: Position as a Medical Assistant / Supervisor or Manager.
SUMMARY: To maintain quality professional patient care directly or indirectly. Top rated supervisor and instructor with in-depth experience in medical management and training positions. Extensive experience in back and front office supervision, patient management, and staff development. A reliable professional committed to delivering top quality patient care.
PROFESSIONAL
EXPERIENCE: MEDICAL ASSISTANT/SUPERVISOR/OFFICE MANAGER
24 YEARS-- MEDICAL ASSISTANT - Provide back and front office patient care, in Physicians’ offices, Outpatient clinics, Urgent care, Industrial care settings, HMO’s, and Acute care facilities. Highly proficient in various areas of specialties.
Front Office - includes but not limited to, Office manager/supervisor, triage patients and calls, registration of patients and scheduling appointments, insurance verification, hospital admissions/intake, supervise and train new employees and intern students, data entry, referrals internal/external, co-pays, payroll, CPT/ICD 9 coding for procedures and charges.
Back Office – includes but not limited to, supervision, patient assessments, vital signs, venipunctures, assist with minor surgery, drug/vision screens, patient triage, PFT’s. suture removals, Rx refills, Physical, administer injections, EKG’s, splints/temp casts/ace wraps/immobolizers, and assist with Flex Sigs., Pap exams, various lab testing. Scheduling appointments: external/internal/referrals and prior authorizations for Medications/ services and procedures. Computerized input of labs/appt. and procedures.
Areas of Specialties – Internal Medicine Cardiology OB/GYN ENT Surgery
Family Medicine Pediatrics Ophthalmology Podiatry Gastro. Hospital
Oncology Dermatology Industrial Med. Outpatient Lab Homecare
Weight Mgmnt. Adolescent Med. Endocrinology Alcohol Detox. Rehab. Computer
Substance Abuse Occupational. Med. Private Duty Pt. Advocate Psych JCAHO/OSHA
Emergency Room M. A. Instructor Registration Phlebotomist Adolescent Teaching
10 YEARS -- SUPERVISOR/MANAGER – successfully performed diverse personnel and resource management functions, including staff selections, training and development, project management with records and reports. Responsible for maintaining daily operational functions of the office, to include procurement of supplies and equipment, maintenance of regulatory compliance/policies, and interaction/resolution of patient, vendor and/or client complaints.
10 YEARS -- INSTRUCTOR – MEDICAL ASSISTANT PROGRAM – As a Medical Assistant Instructor, I taught classroom Phase II, Back and Front Office procedures & I. Clinical and Theory in Venipunture, Adminstration of Medication. Prepared students for employment in physicians’ office and medical office /clinical settings. Deeply involved in curriculum development/revision and test instrument modifications and updating.
6 YEARS-- ED TECH – provide care and assist the RN’s and physicians with the care of patients in the Emergency Room. Duties-- include but not limited to: Foley catheter, straight caths., Venipunctures, vitals, enemas, splints/casts, suture removes, transferring pts to rooms, monitoring machines, glucometer,Phelbotomy, Priming/hanging IV solutions on IVAC, complete charge slips, documentation on pt.’s charts, scheduling of 5 ED Techs, Computer input data, Stocking of medical /linen supplies.
5 YEARS -- CNA/HHA – provide quality care for patients in acute, rehab, SNF, private duty, home and hospital settings. Experienced in Med Surg., PCCU, PACU, SICC, CCU, ICCU, ER, OR, REHAB, ICCU, and transporting patients to specific units.
11 YEARS-- STAFFING COORDINATOR/MANAGER- staffing of long/short term assignments. Acute Hosp. Rehab., SNF, Outpatient facilities, Homecare, and Private duty. Market and Recruitment of staff, PT, OT, Speech Therapist, RN,LVN,CNA,HHA and additional office staff.
EMPLOYMENT MEDICAL ASSISTANT
HISTORY: 4/00 - Present Riverside Regional Hospital Full Time (Phelbotomist)
6/00 – Present Tidewater Technical Institute
06/08 – 1/09 Family Practice of Hampton Roads
6/06 – 4/08 Mary Immaculate Hospital (Emergency Department)
1/01 – 12/06 Riverside Walter Reed Hospital (Emergency Department)
12/01-10/02 Riverside Rehabilitation Institute
3/01 - 12/01 Sentara Hampton General Hospital
7/98 - 1/01 Sharp Rees Stealy Medical Group
7/96 - 7/98 UCSD Family Medicine-thur Medical Resource
9/96 - 4/97 Piedmont Medical Care Foundations
1/91 - 9/96 Glenda Paine MD / Internal Medicine
3/90 - 1/98 Medical Resources / Registry
3/93 - 9/94 Medical Staffing / Registry
2/93 - 3/95 Readicare Urgent / Industrial Clinic
7/89 - 1/92 Dennis Ehlrich MD / Internal Medicine
9/86 - 7/89 Cigna/Smith Hannah Med. Group / HMO Clinic
2/86 - 9/86 Harold Askren MD / ENT
11/83 -12/86 West Baltimore Community Health Care Clinics
ED TECH
6/06 – 4/08 Mary Immaculate Hospital Emergency Department
1/01 – 12/06 Riverside Walter Reed Hospital Emergency Department
4\00 – 5/01 Riverside /regional Hospital (EKG TECH)
8/03 – Present Riverside Walter Reed Hospital --Phlebotomist Labor Pool
SUPERVISOR / MANAGER
2/96 - 8/96 Nursefinders Registry
5/91 - 1/96 Glenda Paine MD
7/89 - 1/92 Dennis Ehrlich MD
2/86 - 9/86 Harold Askren MD
12/83 -12/86 West Baltimore Community Health Care Clinics
STAFFING COORDINATOR/CLIENT SERVICE REPRESENTATIVE
3/ 01 – 12/01 Sentara Hampton General Hospital
4/00 - 2/01 EzStaffing
1/96 - 9/96 Nursefinders Registry
6/95 - 1/96 TherAmerica
3/94 - 6/95 Scripps Home Healthcare
3/86 - 10/90 Kimberly Quality Care
1/80 - 12/83 Staff Builders
INSTRUCTOR - MEDICAL ASSISTANT PROGRAM
6/00 – Present Tidewater Technical Institute
8/01 - 12/05 Kee Business College
9/90 - 12/91 Watterson Medical College
3/86 - 11/87 Maric College of Medical Careers
CNA/HHA
4/91 - 1/96 Maxim/NSI Nurse Registry
4/91 - 9/93 STAT Registry
3/94 - 5/96 Nancy Peterson c/o Margaret Ames (Gaddy) Private Duty EDUCATION:
1/09 - to Present RSHC Hampton, VA RN Program 5/2007 Tidewater Community College Portsmouth, VA A.S. Degree
1/91 - 6/91 Pacific Coast College San Diego, CA CNA/HHA
4/83 - 11/83 The Medix School Towson, MD Medical Assistant
6/74 - 1/75 Coppin State College Baltimore, MD Business Major 9/71 - 12/73 Walbrook High Baltimore, MD Diploma
EDUCATIONAL Business/English
GOALS: Pursuing a BSN degree in Nursing. Long-term goal Masters in Nursing.
PRIMARY AIMS considered a fast learner...most enjoy myself when kept busy. Like to take on new tasks and
AND ASSETS: accomplish them successfully within a timely manner. Have always been considered an asset to companies in which I have been employed. Completed my Associate in Science degree. Continuing my education in nursing as work permits.
REFERENCES: Upon Request.
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