MICHAEL NILLES
**** **** ******* **. ********* Heights, IL 60004 847-***-**** **********@***.***
Assistant Marketing Manager / Restaurant & Bar Manager / Bartender
Outstanding Communicator Strong Interpersonal Skills Exceptional Work Ethic
Corporate Level / Hospitality Management / Public Relations / Marketing
Qualifications Profile
Highly focused, goal-driven professional with experience in the hospitality industry along with extensive achievements through levels of school, management, marketing and public relations. Combine intelligent proficiencies in organizational development, time management and interpersonal skills to allow for strategic planning, promotional concepts and structured performance.
Sound communication and interpersonal skills to promote morale and confidence inside organizations
while establishing strong business relationships and maintaining productivity.
Ability to multitask without compromising quality.
Outstanding personality and centered perspective on results.
Core Competencies
Promotional Concepts Communications and Social Media Marketing
Training & Development Hospitality Management
Event Planning & Coordination Public Relations
Achievements
Developed new media promotions and advertising practices for Durty Nellies Pub and Restaurant. Maintained website and television screen ads.
Established relationships with possible clients and entertainment, signing accordingly. Continued building trust and confidence with clientele.
Controlled inventory and trained 50% of fellow staff members in the very same practice. Provided input and implemented more efficient ways of keeping inventory.
Received John Michael Wotal Scholarship Award for sportsmanship.
Constructed and implemented new promotional menu concept to gain more customers.
Education and Certifications
Master's of Science in Hospitality Management & Tourism Administration ~Roosevelt University ~
Chicago, IL • May 2012
Executive Credential in Hospitality and Tourism Management ~ Roosevelt University ~
Chicago, IL • June 2012
Bachelor's of Art's in Communication ~ Western Illinois University ~ Macomb, IL • December 2008
Minor in Marketing ~ Western Illinois University ~ Macomb, IL • December 2008
B.A.S.S.E.T. Certification ~ State of Illinois • Issued December 2009
Public Relations Chair ~ Sigma Tan Gamma National Fraternity ~ Macomb, IL • 2004-2008
Employment History
Manager/Bartender ~ Bogies Ale House ~ Mt. Prospect, Illinois • Current Employer
Assistant Manager/Bartender ~ North Beach ~ Downers Grove, Illinois • 2009 to 2011
Assistant Marketing Manager/Bartender ~ Durty Nellies ~ Palatine, Illinois • 2008 to 2009
Technologies
Micros /Aloha (P.O.S.) System Blackberry MS Word MS PowerPoint MS Excel Corel WordPerfect S.P.S.S. iPhone Social Media