Project Manager Management

Treshawn G. Brown, MBA, PMP, SSGB, CPF

**** ******** **** **********, ** 28075 704-***-**** sz8lea@r.postjobfree.com

PROJECT MANAGER / PROCESS CONSULTANT/ PORTFOLIO MANAGER

Software Planning & Development / Project Management / Process Re-engineering / Requirements Engineering and Management/ Agile Development / Six Sigma / MS Project

Skilled Technology Leader: Project Management Institute, certified Project Management Professional (PMP) with over nine years of Project Management experience managing the analysis, design, development, deployment and support of enterprise systems. I have been fortunate to enjoy a technology career including a professional career track growth through such positions as Business Analyst, Project Lead, Service Delivery Consultant, and Project Manager. Highly personable and capable of working with all levels of the organization and delivering under tight deadlines. Proficient in solving problems and negotiating and compromising on the three crucial elements of speed, cost and quality.

Diverse Technology Background: Proficient in full life cycle management of projects with $1 million+ budgets using CMM and Six Sigma DMAIC processes. Responsible for ensuring project objectives are completed on schedule and within budget while appropriately communicating project status to business partners and management. Skilled in the system development life cycle (SDLC) especially in creating and managing schedules (work plan), scope and budget for projects, project plans including: project goals, objectives & scope, success criteria, assumptions, constraints, roles & responsibilities, communication, risk and issues management procedures.

Proven Record: Experience in directing large teams and serving as a technical liaison and leader for project implementations, conversions, and upgrades and in managing multiple projects concurrently. Able to identify areas of organizational strength and weakness and implement processes, standards, and policies that optimize productivity and the bottom-line. Led to 15% reduction in requirements cycle time. Facilitated and conducted sessions to elicit, understand and document current processes, business rules, and logical data elements. Preformed gap analysis and highlighted potential change areas and authored business requirements documentation. Led to a reduction in missed requirement and a 10% reduction in coding defects.

WORK EXPERIENCE

 Bank of America – Charlotte, NC; – 06/06 – Present

VP, Portfolio Manager – 04/10= Present

Serves as a Senior Portfolio Manager for the Global Banking and Global Wealth Management Marketing business. Responsible for executing a portfolio using consulting skills and conflict resolution, proactively driving innovative business solutions, and use technical, enterprise and business knowledge to work across structures to meet customer needs.

 Serve as the single point of contact for the client and responsible for managing initiative-based portfolios in a multi-matrixed environment.

 Budget owner for each technology project in the portfolio and responsible for allocating technology dollars and distributing reports to partners and technology executives on a monthly basis.

 Leads major projects, programs or process with significant business impact involving cross-functional teams.

 Influence strategic direction and develops tactical plans.

 Responsible for Relationship Management/Account Management of a client/business area in all information technology activities.

 Responsible for facilitating technology synergies across Marketing.

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VP, Facilitator – 06/06 – 04/10

Responsible for providing expertise in the theory and practice of project management and software engineering principles, discerning and driving out business and technical requirements, use cases, process flows, architecture alternatives, technology deliverables, and organizing & facilitating JAD sessions, in all stages of large initiatives.

 Responsible for planning, organizing, and facilitating collaborative, high-energy, fast-track, visual workshops for evolving clearly defined business concepts and ideas into concrete requirements.

 Served as liaison between the business processes, PMO and technology organizations of contact for initiatives to help support the project manager to help plan and execute the initiatives activities and help drive out the SSP deliverables during the life cycle of the project.

 Responsible for critical analysis of project/change management feedback to identify root causes of project failure and translation of such information into actionable recommendations for project management and release management processes.

 Evaluated projects, disseminated information, coordinated resources, communicated responsibilities, and monitored progress for initiatives.

 Responsible for producing reports that included resource/capacity planning and portfolio/project metrics.

 Assisted in the development of metrics and data for individual projects and team projects in order to continuously improve project performance and in support of the process improvement initiatives

 TIAA-CREF – Charlotte, NC; Project Lead – 10/05 – 06/06

Responsible for translating scope, schedule, and work breakdown of tasks into business impact terms, while possessing knowledge of product specification development and validating processes. Constantly communicating with technical and non-technical staff in ways appropriate to the audience focus and perspective.

 Represented the Financial Operations group as liaison on project teams including design teams, test teams and Information Technology.

 Optimized the business unit performance by continuously reviewing current business processes and recommending improvements.

 Performed complex process/data analysis, identifying deficiencies between current processes vs. desired state and recommend solutions.

 Translated technical and/or complicated information into clear, concise documents appropriate for various target audiences.

 Bank of America – Charlotte, NC; Data Manager/Consultant – 03/04 – 10/05

Responsible for assessing the effective use of resources and technical staff throughout the testing process, managing the coordination of seeding test environment with appropriate test data.

 Acted as project manager for the testing environment rebuild project, managing a multitude of department tasks and resources following the company’s project management methodology.

 Acted as a liaison with the environments management team, testing teams, component owners, and infrastructure teams to provide data coordination support for large scale and major releases, independent initiatives, and technical environment upgrade/enhancement initiatives.

 Responsible for the development and maintenance of tools and processes used in reporting, monitoring, and maintaining four test environments.

 Family Dollar, Inc. – Matthews, NC; Project Lead – 04/03 –0 3/04

Responsible for communication to and negotiation with vendor and technical groups, incorporating, identifying, and defining requirements, and communicating project status, critical milestones, and critical issues to customers.

 Managed, created and implemented user test plans to ensure application functionality, accuracy and reliability for the company’s first hiring management system (HMS).

 Acted as a project lead on large project, developing appropriate work break down structures, and giving guidance and direction on technical issues including standards and methods, and on the quality of all SDLC deliverables.

 Led a series of JAD sessions to refine and prioritize a large 'laundry list' of departmental wants into a series of high-level requirements aimed at targeting high value customers and capturing key metrics necessary to track and refine a successful project.

 Monitored project progress from start-up through implementation including timeline, critical path, and dependencies.

 City of Memphis – Memphis, TN; Senior Business Analyst/Consultant – 08/02 –0 1/03

Responsible for developing high-level systems and functional specifications, developing and presenting concept and design alternatives, and gathering and eliciting software requirements.

 Conducted a design analysis of the City of Memphis for their $10 million re-engineering initiative and provided technical assessment of the proposed design for the Human Resource and Finance department. The project included the analysis of client systems and processes, development of new processes and procedures, gap analysis, and vendor selection.

 Fully responsible for conducting user interviews to assess existing systems and developed final user requirements.

 Assisted in vendor selection activities, including the development of requests for proposals, development of proposal evaluation criteria, evaluations, and selection of final vendor.

 Pfizer – Memphis, TN; Financial System Analyst/Consultant – 04/02 –0 8/02

Responsible for aggregation and analysis of financial data, translation and presentation of data into dashboards and graphical views and reports.

 Retrieved, interpreted, analyzed, and assimilated raw data from a variety of financial database systems.

 Formulated, organized, and designed data into a series of graphical presentations to identify trends and areas of improvement to show how the financial systems interacted with one another.

 Created graphical flow charts using Visio to analyze project requirements, business process, and key business drivers to develop effective future solutions when implementing SAP.

 International Paper – Memphis, TN; Project Manager – 01/99 –0 1/02

Responsible for developing work breakdown structures, project plans, and schedules based on the deliverables and project requirements and driving the development and validation of product specifications.

 Gathered and organized functional and technical requirements – i.e. worked directly with business groups such as Marketing, Capital Budgets, Treasury, Human Resource, and e-Business as a liaison to identify and evolve individual requirements into a unified set of requirements.

 Managed approximately ten application developers working on multiple projects alerting them to discoveries that would affect proposed solution, functional design, and/or target date.

 Analyzed, evaluated, and understood company processes to support business needs of corporate departments by managing the project life cycle which included project plans, designing and programming workflow applications, creating a business solution, implementing and maintaining applications and databases within departments.

 Project Managed the Capital Budgets $1,500,000 project across domestic and international departments.

EDUCATION AND PROFESSIONAL DEVELOPMENT

 University of Phoenix, Charlotte, NC

 Master of Business Administration – 2005; Concentration: Technology Management (3.76 GPA)

 Xavier University of Louisiana, New Orleans, LA

 Bachelor of Science – 1998; Major: Business Administration & Finance (3.29 GPA) Minor: Accounting

 Certifications & Miscellaneous Training

 Certified Professional Facilitator (CPF), International Association of Facilitators, 2008

 Project Management Professional (PMP) – PMI- 2005

 Six Sigma Green Belt – Bank of America - 2007

 Certified iRise Modeler – iRise - 2009

 iRise Application Definition & Simulation – 2007

 Agile Development Methodology– ThoughtWorks – 2006

 CaliberRM & DefineIt- Borland – 2006

TECHNICAL EXPERIENCE

Windows XP, MS Outlook, Microsoft Project 2000, MS Office 2010: Word, Excel, Access and PowerPoint, CaliberRM, MS Project, Oracle, Lotus Notes/Domino 4.x & 5.0, SnagIt, Adobe Photoshop, Paint Shop Pro, Microsoft FrontPage 98/2000, Visio, SharePoint, Discovery, LiveMeeting, Clarity, Test Director, BearingPoint, PeopleSoft, and Sunguard OmniTrade,

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