Diane K. Johns
Haines City FL 33844
Home: 863-***-****
Cell: 419-***-****
SKILLS & QUALIFICATIONS:
Many years of experience in an office setting, including the medical field and workers’ compensation billing
Received diploma in medical billing and coding
Enjoy working as part of a team
Able to work independently with little supervision
Able to prioritize and remain focused on the task-at-hand without being distracted
Able to learn new skills quickly and can follow directions efficiently
Get along well with different types of personalities
EXPERIENCE:
5/09 to 10/09 Bay Pointe Apartments Oregon OH
Leasing Specialist/Part-Time
Showed model unit to prospective tenants
Assisted prospective tenants in application process
Received rent and deposit money and give receipts to tenants
Answered phone
Updated various tenant reports in Excel
2/09 to 3/09 Health Management Solutions Toledo OH
Medical Administrative Assistant
Answered phone
Faxed addressed C9s to appropriate parties to workers’ compensation claims
Scanned documents into Application Extender software and into injured worker claims
Used Prognos database and OBWC Dolphin website in a daily basis
Scanned and emailed documents
8/04 to 12/08 Paramount Preferred Network Maumee OH
Account Representative
Used the OBWC Dolphin website on a daily basis
Enrolled providers for the Ohio Bureau of Workers’ Compensation
Updated employer information in Amysis database
Assisted in open enrollment for employers
Assisted in mass mailings
Assisted in other departments when needed
4/00 to 7/04 ASU Group/Pronet Systems Ltd. Toledo OH
Claims Tech/Bill Processor ( Pronet Systems no longer in business)
Use of Prognos software
Processed HCFA 15000 and UB92 for payments to providers for workers’ compensation claims
Contacted providers and answered questions regarding billing issues
Performed adjustments on payments
Typed letters to providers requesting additional information on denied bills
Appeal requests on workers’ compensation issues
4/99 to 3/00 Genoa Medical Center Genoa OH
Billing Assistant
Use of Medical Manager software
Updated patient demographics and insurance information
Printed and mailed HCFA 1500s to insurance companies
Printed and mailed monthly statements to patients
Posted payments from insurance companies and patients using Medical Manager and Medic database
Answered phone calls from patients and insurance companies regarding billing and payment issues
Accounts’ receivable
9/96 to 4/99 Dr. Suzette Huenefeld Perrysburg OH
Receptionist
Answered phone
Scheduled appointments for patients in our office and appointments with specialists and for inpatient and outpatient testing
Use of Medical Manager software
Entered and updated patient demographics in
Posted charges and co-pays
Requested referrals from insurance companies
Called in prescriptions
Assisted doctor with some office procedures
10/93 to 8/96 Dr. Claudio Linares Oregon OH
Receptionist
Answered phone
Use of Medical Manager software
Scheduled appointments for patients in our office and appointments with other specialists and inpatient and outpatient testing
Entered and updated patient demographics
Posted charges and co-pays
7/91 to 10/93 Dr. Pablo Pons Oregon OH
Receptionist
Answered phone
Use of Medical Manager software
Scheduled appointments for patients in our office and appointments with specialists and for inpatient and outpatient testing
Entered and updated patient demographics
Posted charges and co-pays
EDUCATION:
5/07 to 11/08 Penn Foster Scranton PA
Medical Coding and Billing
Received my diploma
Studied coding and billing procedures for physicians’ offices and hospitals
Studied Law and Ethics, Understanding Computers, Business Math, Office Procedures, Anatomy and Physiology, Terminology, and Medical Information Management
Transcript available
Lesson average: 91%
9/89 to 6/91 Stautzenberger College Toledo OH
Associates Degree in Medical Assisting
Studied the Law and Ethics, Business Math, Office Procedures, Economics, Anatomy and Physiology, Terminology,
Studied clinical classes: Injections, EKG, Phlebotomy, Vital Signs
Transcript available
REFERENCES:
Upon Request