Diane K. Johns

*** ***** ******** *******

Haines City FL 33844

Home: 863-***-****

Cell: 419-***-****

SKILLS & QUALIFICATIONS:

Many years of experience in an office setting, including the medical field and workers’ compensation billing

Received diploma in medical billing and coding

Enjoy working as part of a team

Able to work independently with little supervision

Able to prioritize and remain focused on the task-at-hand without being distracted

Able to learn new skills quickly and can follow directions efficiently

Get along well with different types of personalities

EXPERIENCE:

5/09 to 10/09 Bay Pointe Apartments Oregon OH

Leasing Specialist/Part-Time

Showed model unit to prospective tenants

Assisted prospective tenants in application process

Received rent and deposit money and give receipts to tenants

Answered phone

Updated various tenant reports in Excel

2/09 to 3/09 Health Management Solutions Toledo OH

Medical Administrative Assistant

Answered phone

Faxed addressed C9s to appropriate parties to workers’ compensation claims

Scanned documents into Application Extender software and into injured worker claims

Used Prognos database and OBWC Dolphin website in a daily basis

Scanned and emailed documents

8/04 to 12/08 Paramount Preferred Network Maumee OH

Account Representative

Used the OBWC Dolphin website on a daily basis

Enrolled providers for the Ohio Bureau of Workers’ Compensation

Updated employer information in Amysis database

Assisted in open enrollment for employers

Assisted in mass mailings

Assisted in other departments when needed

4/00 to 7/04 ASU Group/Pronet Systems Ltd. Toledo OH

Claims Tech/Bill Processor ( Pronet Systems no longer in business)

Use of Prognos software

Processed HCFA 15000 and UB92 for payments to providers for workers’ compensation claims

Contacted providers and answered questions regarding billing issues

Performed adjustments on payments

Typed letters to providers requesting additional information on denied bills

Appeal requests on workers’ compensation issues

4/99 to 3/00 Genoa Medical Center Genoa OH

Billing Assistant

Use of Medical Manager software

Updated patient demographics and insurance information

Printed and mailed HCFA 1500s to insurance companies

Printed and mailed monthly statements to patients

Posted payments from insurance companies and patients using Medical Manager and Medic database

Answered phone calls from patients and insurance companies regarding billing and payment issues

Accounts’ receivable

9/96 to 4/99 Dr. Suzette Huenefeld Perrysburg OH

Receptionist

Answered phone

Scheduled appointments for patients in our office and appointments with specialists and for inpatient and outpatient testing

Use of Medical Manager software

Entered and updated patient demographics in

Posted charges and co-pays

Requested referrals from insurance companies

Called in prescriptions

Assisted doctor with some office procedures

10/93 to 8/96 Dr. Claudio Linares Oregon OH

Receptionist

Answered phone

Use of Medical Manager software

Scheduled appointments for patients in our office and appointments with other specialists and inpatient and outpatient testing

Entered and updated patient demographics

Posted charges and co-pays

7/91 to 10/93 Dr. Pablo Pons Oregon OH

Receptionist

Answered phone

Use of Medical Manager software

Scheduled appointments for patients in our office and appointments with specialists and for inpatient and outpatient testing

Entered and updated patient demographics

Posted charges and co-pays

EDUCATION:

5/07 to 11/08 Penn Foster Scranton PA

Medical Coding and Billing

Received my diploma

Studied coding and billing procedures for physicians’ offices and hospitals

Studied Law and Ethics, Understanding Computers, Business Math, Office Procedures, Anatomy and Physiology, Terminology, and Medical Information Management

Transcript available

Lesson average: 91%

9/89 to 6/91 Stautzenberger College Toledo OH

Associates Degree in Medical Assisting

Studied the Law and Ethics, Business Math, Office Procedures, Economics, Anatomy and Physiology, Terminology,

Studied clinical classes: Injections, EKG, Phlebotomy, Vital Signs

Transcript available

REFERENCES:

Upon Request

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