Donna Harbaugh
Colonial Beach, VA 22443
Summary of Experience and Qualifications
• Over ten years experience as contractor to NSWCDD DoD contracts, served as Admin/Secretary for NSWCDD account balance reporting /procurement and management of the office operations; responsible for the operation and maintenance of two computer systems; all funding accounts, created spreadsheets and branch presentation/graphs. Plus six years of office management/administration, and tracking government funding in support of NSWCDD Tactical Support Engineering branch admin operations for the Aegis Warfare – Tactical Program
• Four years of the overall NSWCDD W Department operations in the management, coordination and placing emphasis on cost, quality, and efficiency for successful Navy Marine Corps Intranet – Move, Add and Change (NMCI/MAC) processes, ensuring real time accountability of W Department Information Technology (IT) equipment types, knowledgeable of the Information Technology Procurement Request Approvals – Operating Procedures
• Strong leadership, analytical, and interpersonal skills fulfill objectives and achieve results
• Posses strong ability to adapt quickly in new and changing environments to become a valuable contributor
Experience – History
Naval Surface Warfare Center – Dahlgren Division/ADP Facility Security Engineer and W Department NMCI Coordinator, Code W63
DoD Chugach Employee Support as NMCI Coordinator and Branch Liaison, October 2004 thru Present
• Manage email and phone requests of IT data calls from Navy, W Department Head, Deputies (W02 &W03) and Division/Branch Head
• Responsible for debriefing project staff, engineers, program managers and Division/Branch Heads of MAC exceeding $10M dollars
• Responsible for adhering to guidelines, policies and procedures set by local NSWCDD Chief Information Officer (CIO) and W Department DIO, serve as technical Division/Branch liaison, coordinate management of W Department NMCI pool seats (desktops, laptops, blackberries, software, etc)
• Coordinate and assist in the deployment of both classified and unclassified NMCI seats, and NMCI refresh efforts for over 1000 (government and contractor) employees
• Responsible for and management System (CSDRMS) and ensure proof of accountability to DoD sponsors, managers and other Navy Activities
• Facilitate, orient and assist users for submitting MAC requests; and/or with NCMI issues
• Responsible for participating, reporting statues of MAC’s during bi-weekly NMCI meetings and other ad-hoc meetings, as required
Naval Surface Warfare Center – Dahlgren Division/Secretary, Code N81
Tactical Support Engineer Branch – January 1999 – January 2006
• Responsible for telephone follow-up statuses of office equipment/supplies/receipt of commodity item and provided resultant feedback to line managers or end-users
• Served as technical lead, responsible for training new employees/users in office administration and reviewed/approved timecards; in the processing of timecards; ensured timecards were accurate and complete to avoid cost over-runs
• Managed weekly work schedules with government employees – responsible for planning employees training curriculum, timecards, travel and procurement of office-facility maintenance
• Provided financial reports and progress of payments to line managers, as needed basis (Using MS Project)
• Provided administration support to Branch Head
• Extensive experience with MS Office (Word, Excel, PowerPoint, Project and Outlook)
• Responsible for meeting, planning for Branch head, group leaders, computer scientists and engineers
• Responsible for creating and tracking financial spreadsheets and financial database management (Using MS Project)
• N81/W61 NMCI POC. Backup ISSO for N81/W61, assisted Branch ISSO with Certification and Accreditation of branch computers, and assisted in entering the branch information into the IS accreditation database. Assisted in writing up SSAAs for branch systems.
• Responsible for multiline phones, scheduling, presentations, office support, customer support, branch and department support, inventory control, purchasing, facilities maintenance, document and monthly reporting preparation.
Southeastern Computer Consultants, Inc/Lead Word Processor/Graphics Illustrator
March 1997 – September 1998
• Support the SCI and Techmatics Program manager and CM/IMS Task Leaders administratively in production of Contract Data Requirements List (CDRLs)
• Assisted in the daily activities of CM/IMS support, with the primary responsibilities of technical documentation and reports
• Performed extensive formatting/editing for drafts, preliminaries, and final production of 16 task teams
• Leading and assisting with contract CDRL text word processing, graphic illustrations, copying and binding (GBC) projects
• Recreated the PLAN Brochure for AEGIS, using CorelDraw and PowerPoint
• Coordinating client In-Process Reviews (IPRs)
• Prepared team meetings involving conference setup, ordering refreshments, and disseminating action item reports
• Purchasing of supplies, typing memos, filing and disseminating reports
SIMMS Industries, Office Administrator
November 1993 – November 1996
As Office Administrator, I was in a unique situation where initial duties included those normally expected of a secretary/receptionist/clerk for a 25 person office. My duties were expanded as the direct charge technical workload decreased and the corresponding overhead staff was reduced in response to the government’s downsizing efforts.
• Contract invoicing, financial record keeping, time card administration, security administration, visit request generation and filing, as well as requesting, distributing, and administering security badges.
• Performed word processing for Bid and Proposal (B&P) documents and technical contract documents for both AEGIS and Self Defense System (SDS) tasks.
• Supported the administration of the Local Area Manager’s (quarterly) Meetings and the Science and Engineering Technology Division of the American Defense Preparedness Association (ADPA).
Education - Experience
1981 Patrick Henry High School
1983 New River Valley Human Resources – Business School
• Classes completed in the NSWCDD (IT) and Enterprise Architecture (EA) Concepts
• DoD DAWIA Security – Navy Marine Corp Intranet (NMCI) – Certified
• Specialized Computer Training and Experience Includes:
Hardware/Operating Systems: DOS, Windows 3.1, Windows 95, 98, 2000 and WindowsXP
Windows Software: Microsoft Office 97, 98, 2000 and XP -- Word, Netscape Communicator, Microsoft Outlook, Excel, WordPerfect, Designer, PowerPoint, CorelDraw, Netscape Mail, and Internet Explorer - informational search functions
Clearance Information – Secret - Active