Customer Service High School
Resume:
Patricia McBen
Houston, Texas **090
*******@*****.***
Objective: Seeking to obtain a position with a reputable company where my discipline, self-motivation, experience and skills will be maximized to their fullest potential.
Skills and Qualifications:
Strong communication and interpersonal skills, with the ability to interact in a tactful and friendly manner; quickly succeeded in learning skills and concepts. Able to utilizing good judgment and problem solving skills. Computer literate and bilingual.
Familiar with the following software and programs:
GERS
Microsoft Word
Internet and email
Experienced in answering high volume of calls and voicemail
Excellent customer service
50+ wpm
10 key by touch
Work History:
2009-2011 Gallery Furniture, Customer Service/ Cashier, Houston, Texas
Duties include data entry, answering high volume incoming and outgoing calls, emailing customer receipts, tying purchase tickets, processing finance applications, updated customer information, and general office work.
2008-2009 Rain Tree Academy, Teacher/ Care-taker, Houston, Texas
Created weekly education agenda and taught basic education to pre-school children. Care giver for infant children.
2007-2008 Advance Orthopedics & Sports Medicine, Rehabilitation Technician, Houston, Texas
Prepared and administered patients with hot and cold therapy and electrical stimulation, performing non-diagnostic ultrasound, assisted patients with physical therapy, washed linens and sanitized beds and supplies, ordered supplies, verified insurance and collection claims, updating patients information, and general office duties.
Education:
High School Diploma
Reagan High School, Houston Texas
June 1995
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