CATINA JONES

*** ******* ***** ** *** **

Houston, Tx 77079

832-***-****

sxn6ju@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Front and Back office, Medical insurance verification (HMO, PPO), Familiar with Medicare Insurance, Assist with medical procedures, Scheduling Appointments, and Blood draw. EMR (Spring Charts) Medical Billing & Coding (Medisoft Advanced), Medical Terminology and Medical Office Procedures

EDUCATION

Houston Community College

Certificate, Health Information Specialist

Graduated June 2011

Axia College of University Of Phoenix

Health Information Administration

July 2009 – March 2010

Remington College, Houston TX

Certificate, Medical Assisting Program

Graduated August 2003

Credentials

Certified Billing & Coding Specialist, 2011

Medical Assistant Certificate 2003

EMPLOYMENT

DR. CHERYL K JOHNSON (Family Practice) Houston, TX

Medical Assistant/Insurance Verification Specialist

November 2007 to April 2011

Accurately schedule appointments, Room patients and prepare charts, took detailed histories, Take and record vital signs, Preform injections, EKG, Assist physician with clinical procedures, Answer phones and assist patients at front desk. General clerical duties: copy & scanning, billing and payments and coding.

HCA- PATIENT ACCOUNT SERVICES, Houston, TX

Insurance Verification Representative

August 2007 to November 2007

Verified medical insurance handled upfront collections and reviewed insurance contract fee schedule. Correspondence via phones, fax and emails.

COVENTRY HEALTHCARE, Houston, TX

Customer Service Benefit Representative

September 2006 to August 2007

Interface with customer via telephone, written correspondence, fax and web to respond to inquiries and resolve concerns.

Maintain complete and accurate documentation of all customers’ interactions.

Maintain production, phone quality standard. Investigates, analyzes and resolves outstanding issues to achieve customer satisfaction.

Take responsibility for following through and bringing outstanding issues to closure. Customer service to inquiries; to payment, coordination of benefits and eligibility. Support individual and team goals and initiatives and perform other duties as required