Manager

KARLA LOUISE VALDEZ MIZON

#*** ******* ***. ***. ** Brooklyn, NY 11207

*****.*****@*****.***

Contact Number: 347-***-****

Education: OPMI BUSINESS SCHOOL NEW YORK, NY

Certificate in Business Office Practices & Technology

ATENEO DE DAVAO UNIVERSITY, PHILIPPINES

BS in Business Administration, major in Management

Notable Achievements:

• 6 years of professional work experience handling administrative, management & marketing responsibilities

• Established the pioneering international accounts for a company in less than 2 years & maintained it for 4 years in which I acquired clients from different countries

• Widened and strengthened a company’s market presence by 95% through a diversified portfolio of marketing strategies, business development, advertising and promotions

• Successfully placed several employees to different companies in different countries

Skills:

• MS OFFICE (Word, Excel, Powerpoint, Access, Outlook), Eloqua, Taleo, Google Docs, iCloud, Quickbooks and Adobe Photoshop, Adobe PDF, and expert on MAC and Windows platforms

• Experienced in active and multi-ethnic office and client environments

• Excellent multitasking abilities, with the skill to manage multiple high-priority projects

• Technology and Internet-savvy; Can easily learn computer & internet applications; Typing speed of 55 wpm

• Exceptional sales, digital and traditional marketing, advertising, data-entry & content development skills

• Proficient in Research, SEM, SEO, social media (Facebook, Twitter, LinkedIn, Wordpress, Yelp and more)

• Team player and provides outstanding customer service

• Strong interpersonal, writing, and communication skills

• Action-driven, global, multi-cultural, innovative, adaptable, people-person, strategic, and results-oriented

Working Experience:

January 2010-April 2012

ALTERA STAFFING, Hayward, California

Office Manager- Marketing & Administration

• Provided senior administrative support to Senior Executive Partners and Associates

• Composed contracts, proposals, motions, and confidentiality agreements.

• Performed video conferencing, webcasts, and trained staff

• Served as liaison between Senior Executive Partners, various committees and clients.

• Transcribed minutes in Board meetings and generated PowerPoint presentations for clients in auditorium

• Arrange complex domestic and international calendars, meeting management

• Handled intensive management, market research and developed all social media strategies

• Data entry support: Managed monthly inventories and client database

• Handled high volume customer service for the services through voice, chat and email support

• Identified areas for account growth and delivered weekly, monthly and quarterly reports

• Analyzed campaigns and performances to derive key insights on online customer trends and behavior

• Devised internet marketing plans, email, link building & public relations campaigns, job boards & online ads

• Screened applicants through interviews, background and reference checks, & other qualifying exams

• Conducted business research and wrote articles for content, conducted SEO (Search Engine Optimization)

January 2005- December 2009

MATRIX HUMAN RESOURCES & CONSULTANTS, INC., Manila, Philippines

Executive Assistant- Recruitment & Marketing

• Conducted administrative tasks& organized meetings, conferences, visits, travel itineraries of the CEO

• Acquired local and foreign employers/clients and recruited employees for these employers

• Facilitated finalization of memorandum of agreements, job orders & wrote business proposals

• Conducted external relations, recruitment activities & facilitated the visa processing of the employees

• Formulated, maintained and improved special studies on systems and procedures of the company, coordinated work flow between the other departments

• Acquired clients & business leads through email marketing, referral marketing, online advertisements, promotional materials, social networking, article writing, & PR kits

• Managed tasks for the company’s office online database

• Experience with a CRM system

• Trained and conducted workshops on English & communications skills for the employees & applicants

June 2004-December 2004

Convergys Philippines Services Corporation, Pasig City, Philippines

Technical Customer Service Representative

A technical call center agent; handled a U.S. SBC Yahoo DSL technical account: I rendered my services to this company for 6 months which greatly helped me strengthen my communication, customer service for voice and email support, internet troubleshooting and multi-tasking skills.

Nov 2003– Feb 2004

Entrepreneurial Practicum, Davao City, Philippines

Operations Manager- Wacky Bites, Inc.

This provided me the opportunity to apply the theories, models, and strategies learned in our Entrepreneurship class by creation of a business plan then generation of resources and capabilities to form and operate an actual enterprise. We created a company of five people making & selling desserts of different designs & flavors in bite sizes in our university. Generated 94.8% on our ROI.

ESSENTIAL ACTIVITIES:

2001- 2004 AIESEC (L’Association Internationale des Estudiante en Science Economique et Commerciale)

Non-Profit Organization, Management Industry, Philippines

External Relations Director, 2001-2002/ 2003-2004

Organizing Committee Vice President for Marketing, 2003-2004

• Responsible for the recruitment and traineeship exchanges of this int’l student organization in our chapter

• Placed different student trainees from abroad (United States, Canada, Netherlands, Germany, Lithuania, Czech Republic, Japan and Brazil) in different companies in Davao City, Philippines-

• Facilitated the annual AIESEC Recruitment week for new members & coordinated alumni for events

• Obtained sponsors for several events & organized functions such as leadership seminars, fund raising tactics and other student-related projects

• Responsible for the flow of the leadership development seminars ensuring that all the sponsors and the other departments for the seminars are all organized

• Managed personalized communications & large-scale correspondence with vendors, sponsors, and advertisers

• Maintained the integrity and accuracy of the fundraising database and community outreach programs

REFERENCES: Available upon interview

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