HOLLY E. DRAWBAUGH

** ******** *****

Howell, New Jersey 07731

732-***-****

sx5gpt@r.postjobfree.com

Software Quality Assurance Tester/Analyst for Java/JE2 web applications, mainframe with 15 years of experience. Excellent skills in creating and executing Test Scripts, conducting manual and automated testing. Extremely detail oriented, self-directed and possess strong independent problem solving skills with the ability to multi-task. Strong ability with project planning, task management, together with software development life cycle knowledge and experience.

TECHNICAL SKILLS:

Applications: MS Office 2010, MS Outlook 2010, MS Project, Microsoft Visio, Bugzilla, Remedy, DBVisualizer, MS Office Live Meeting, Microsoft Net Meeting, Business Objects XI, PDF Creator, SPUFI, Platinum, SQL Advantage, JCL/PROC, CICS, VSAM, QSAM, PVCS, Visual Basic, Changeman, Playback, Hyperstation, SQA Suite, Lotus Notes, Internet Explorer, Mozilla Firefox, Safari, Power Builder, SAP R/3, Quick Books, Mobile ios for Ipad, Iphone and Ipod Touch, Sharepoint 2007, FTP, QTP, Rational Test Suite, Visual Studio, Selenium IDE, Adobe, HTTP, TCP/IP

Databases: Oracle, SQL Server, DB2, IMS, Sybase Server, MS Access, Windows Server, Sybase

Operating Systems: iOS3/4, Windows 95/98/2K/NT/XP/Vista/7, MS DOS, Unix, Linux, Cloud, AS/400

Languages: Java/J2EE, COBOL, SAS, C++, SAP, IBM WebSphere Portal and Server, AJAX, ASP .NET, HTML, XML, Siebel, APIs

Methodologies: Rational Unified Process (RUP), Agile (SCRUM), Waterfall, Capability Maturity Model (CMM), Product Development

and Management Association (PDMA), SOP

Certifications: CMM Level 2

EMPLOYMENT HISTORY:

The Casey Group, Parsippany, NJ Aug. 2008 – Aug. 2011

Software Quality Assurance Specialist

I was responsible for managing the Quality Assurance testing efforts throughout the entire software development life cycle for web-based, mainframe and mobile applications. I monitored all quality reviews, all approved team deliverables, including all testing documentation. I managed the testing schedule, identified and created a resolution for all impacts to the development team and project plan, as well as manage the User Acceptance Testing effort and production roll out.

Responsibilities:

Attended all meetings for Project Scope and Project Planning, Business Requirements gathering and analysis, Detailed Design, Code Review, Test Preparation (including Use Case review and Test Script creation) and Impact Analysis review.

Created and maintained Test Plan, test scenarios, Test Scripts and Test Coverage Matrix for all types of testing performed. Ensured that all functional paths would be executed and all integration points hit. Testing scenarios were created from Use Cases defined by Business Analysts and signed off by users. Generated Test Summary Reports based on testing completed together with defects and resolutions identified.

Guided and helped, when necessary, test team in performing the following types of testing: Build Acceptance, Functional, Integration, System, Regression, Usability, User Acceptance, Performance, Endurance, and Disaster Recovery for Web Sphere Portal and Web Sphere Application Server applications.

Scheduled and tested all iterative, incremental and full builds deployed to QA, UAT and Performance environments.

Created and provided testing flows and test steps for end users. Provided user training and created user manuals to ensure that the users would have a full understanding of what they were receiving. Created defect reports for developers that included impact analysis of change needed for issues found or requested changes needed by users.

Verified that test cases were executed correctly and actual results were met. Verified database inserts and updates using DBVisualizer for OracleDB2 and IMS databases.

Drawbaugh Fiberglass Works, Howell, NJ Nov. 2003 - Aug. 2008

Office Manager

I provided all office management needs for a busy fiberglass applications contractor.

Responsibilities:

Assisted in scheduling of all jobs. Handle heavy call volume, create logs of calls and jobs pending.

Maintained all personnel and business files and records.

Maintained all banking through the use of Quick Books including reconciliation of all accounts.

Inputted all invoices, receipts and mailings using Quick Books. Tracked invoices from open, deposits received, paid to closed.

Handled all bank deposits, mail, material purchases, payroll and government required filings.

Responsible for all accounts payable and accounts receivable and online banking and bill paying.

PHOENIX MARKETING, Lincoln Park, NJ Jan. 2003 – Oct. 2003

Software Quality Control Lead Analyst

I provided guidance and advice for all technical aspects of a Retrospective Validation and Remediation effort. I monitored quality reviews and approved team deliverables including all testing documentation required by PDMA. I managed all aspects of the Validation schedule, identified and resolved all impacts to the development team and project plan.

Responsibilities:

Created functionality flow charts using MS Visio to ensure that all functional paths would be executed during test execution. Created and executed Test Scripts from design documents and functionality flow charts. Created Supplemental Requirements, Validation and Test Plans as well as Validation and Test Summary Reports. Generated Traceability Matrix to ensure that all Requirements were tested thoroughly and perform as expected.

Verified all Database changes using SQL Advantage. Tested the implementation of an audit trail on all required tables by 21 CFR 11.

Implemented Software Quality Control processes, methodologies and strategies for users, development and testing groups. Change Review Board meetings were held to review the impact of all changes requested either by a client, user or developer before changes were made and turn-over date was provided.

Worked closely with Users and Developers through the full life cycle of the retrospective validation project making sure all PDMA standards were met. All defects were documented, fixed and re-tested.

Attended project planning, status, software change review and turn-over meetings. Provided User training of all affected applications to ensure the users understanding

Conducted independent testing all software changes made to the PC Data Entry and SAP R/3 systems, before allowing updated modules to be released to production. This testing was performed to ensure that the change would not adversely affect any other function.

Executed SAP R/3 test scripts. Testing included baseline testing of the impacted transaction(s) as well as regression testing of the related transactions for the specific client.

PRUDENTIAL FINANCIAL, Roseland, NJ Jan. 2000 – Jan. 2002

Quality Assurance Team Lead

I held a lead position in assisting in the design, implementation and management of the entire CMM Level 2 processes and standards as well as the QA process for the entire software development life cycle. My testing projects included Mainframe batch and online CICS applications as well as some Client/Server (VB/Oracle) applications.

Responsibilities:

Created, executed and implemented Test Plans incorporating regression, system and integration testing from business, system and software requirement documents.

Executed Test Cases for UAT and Model Office testing for business users. This included the loading of the DB2 tables from production into the testing regions.

Implemented and executed QA processes, methodologies and strategies for entire software development life cycle that adhered to CMM Level 2 standards.

Worked closely with Business Units, Developers and Data Admin as liaison through the full life cycle of testing projects making sure all CMM level 2 processes and standards were met.

Conducted project planning, status, walk-thru and turnover meetings.

Defined and executed Defect Tracking process using Remedy.

Mentored and educated junior testers and/or new team members in CMM methods and processes together with the QA procedures.

Maintained all QA and CMM Level 2 documentation using PVCS Version Manager.

COMPUTER HORIZONS CORP., Mountain Lakes, NJ May 1997 – Feb. 2000

Project Team/Test Lead

Testing Lead on multiple projects testing vendor and in-house applications for Prudential Healthcare Company. These projects ranged from regression testing up to and including Y2K testing for Mainframe batch and online CICS and Client/Server Applications. Was able to adhere to tight deadlines with anywhere from one to nine direct reports on projects.

Responsibilities:

Prepared and implemented Test Plans for mainframe and client/server projects.

Prepared and executed Test Cases.

Executed electronic comparisons of results.

Created test files (DB2, VSAM, QSAM and SAS).

Aged test files using CHC’s Data Migrator tool.

Prepared turnover documentation and conducted weekly status meetings.

Executed mainframe certification runs using Playback and Hyperstation to capture CICS application test cases.

Executed and captured all client/server test cases using SQA Suite.

Trained junior testers in life cycle and Y2K methodology.

HELLRING, LINDEMAN, GOLDSTEIN & SIEGAL, Newark, NJ Jan. 1996 – May 1997

Client/Server Tester and Legal Assistant

Main responsibilities focused on supporting the attorneys and staff on preparation of legal briefs. Additional responsibilities included overseeing the development of a mission critical application including but not limited to user acceptance testing, user manual creation, application rollout and training.

Responsibilities:

Created system requirements for client database (VB/MS-Access).

Performed user acceptance testing.

Created a user manual for the new system.

Trained personnel on the new system.

Prepared all pleadings and correspondence.

Responsible for workflow, assignments of secretaries and temporary employees, clerking staff and filing system.

Prepared billing for attorneys and paralegals.

SHAIN, SCHAFFER & RAFANELLO, Bernardsville, NJ Sept. 1994 – Jan. 1996

Legal Assistant

Main responsibilities focused on supporting the attorneys and staff on preparation of legal briefs and office management activities. After assessing the amount of deficiency suits in office, I created a database to capture client information including legal documentation, correspondence and scheduling, which significantly increased the efficiency of the office.

Responsibilities:

Assisted in all residential and commercial real estate closings.

Responsible for all deficiency suits in office-prepared legal documents, correspondence and scheduling of court proceedings.

Created a database (MS-Access/VB) to maintain inventory on deficiency suits. Performed testing of database and training for other personnel.

Maintained managerial tasks including payroll, ordering of supplies, and technical support needed for billing system.

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