Customer Service High School
Resume:
Sarai Jimenez
**** ***** **, *********, ***** *7563
Cell: 409-***-**** : *********@*****.***
Career Overview
Bilingual (Spanish) Medical Billing professional with over 3 years experience in a medical office setting.
Personable with the ability to multi-task and prioritize.
Skill Highlights
• Administrative support
• Schedule management
• Meets/exceeds goals
•
Meeting deadline
• Microsoft Office skills
•
Meeting minutes
•
Administrative operations
• Insurance processing
•
Filing and data archiving
• HIPAA compliance
• Patient scheduling
• Medical terminology
Core Accomplishments
• Faxing
Patient Charting
•
Retrieved and re-filed patient charts in proper sequence to maintain organization and up-to-date paperwork
information.
Event Planning
•
Successfully planned and executed corporate meetings, lunches and special events for groups of 50+
employees.
•
Multitasking
•
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume
environment.
•
Administration
•
Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and
billed accordingly.
•
Billing
•
Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve
billing issues.
•
Scheduling
•
Corresponded with patients through phone, fax, email and in person to schedule appointments and answer
inquiries.
Professional Experience
Senior Secretary
February 2010 to March 2012
University of Texas Medical Branch – Galveston, Texas
Managed daily office operations and maintenance of equipment, maintaining accurate records for all business
supplies.
Clerk III
January 2002 to February 2010 to February 2010
Galveston County Health District – Galveston, Texas
Prepared folders and maintained records of new patients.
Provided efficient customer service to clients.
Updated patient accounts and information on a daily basis.
Managed incoming and outgoing calls for busy office.
Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research
and development.
Education
Hitchcock High School 1999
Hitchcock, Tx, USA
High School Diploma
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