Resume

Zakia N. Tate

*** ********* **** **** 478-***-****

Byron GA 31008 Work 478-***-****

Qualifications Summary

** ***** ** ********** ************** and proven success in the areas of medical records, accounting, management, planning, analysis, appointment setting, customer service and communications. Experienced problem solver and team builder committed to accuracy with a track record of achieving healthcare organizational goals through the efficient and cost-effective use of budgetary resources, personnel, and technology.

Professional Experience

2006-Present Referral Management/Referral Audit Management Robins AFB, GA

• Directly oversees the Initial Referral Program. Manages and facilitates tracking database for Initial Referrals.

• Ensures results are received within established Managed Care Support Contract timelines.

• Verifies all referrals have sufficient clinical, administrative, and authorization information.

• Group Liaison to Global Patient Movement request into TRANSCOM Regulating and Command & Control Evacuation System.

• Personnel Reliability Program Monitor.

• Process PRP certifications

• Maintains security and privacy of all PRP health records.

• Briefs all Medical Group Staff on PRP roles and responsibilities.

2004-2006 Patient Travel Management Robins AFB, GA

• Responsible for management and operations of the 78th Medical Group’s $182K patient travel reimbursement section.

• Process temporary duty orders for military members traveling to and from medical specialty care appointments.

• Assist patients with completion of Claim for Reimbursement for Expenditures on Official Business.

• Briefs assigned staff and TRICARE beneficiaries on medical travel pay benefits.

2003-2004 Medical Records Management Robins AFB, GA

• Provides administrative support for two Primary Care Optimization Teams

• Maintains safeguards and ensures medical records availability for continuity of care.

• Request medical records/encounter forms through Composite Health Care System (CHCS)

• Performs Health Service Management functions; verifies all Third Party Collection/patient demographic data

• Retrieves/releases medical data using the Health Insurance Portability Accountability Act (HIPAA) guidelines

• Supports TRICARE integration/access to care issues; markets PCO services ensuring beneficiary awareness

• Ensures patient eligibility status; verified through Defense Enrollment Eligibility Reporting System (DEERS)

2000-2002 Admissions and Dispositions Clerk Andrews AFB, MD

• Responsible for the admission and dispositions of patients in the medical center using the Composite Health Care System (CHCS).

• Performs Defense Enrollment Eligibility Reporting System (DEERS) checks on all patients prior to admissions to facility.

• Verifies all patients being admitted to the medical center or placed on quarters have been authorized by an approved practitioner.

• Prepares all necessary forms for admissions.

• Performs death protocol procedures.

• Performs Medical Service Accounts (MSA) functions to include accepting, accounting, and safeguarding patient valuables.

1997- 1999 Medical Records Technician McClellan AFB, CA

• Responsible for assisting with the maintenance of approximately 20,000 medical records maintained in the outpatient records file room.

• Ensures medical records are established, charged out, transferred and retired in accordance with Air Force instructions.

• Performs quality assurance screening of all medical records to ensure compliance with Joint Commission on Accreditation of Healthcare Organizations, DOD, and AF directives.

• Complies with all AF Medical Services customer service basics.

• Receives, greets, and answers all customer service questions and request for services or information

Education

• Bachelors of Science, Human Services Public Services Estimated Graduation: Fall 2008

Macon State University GPA: 3.5

Personal Information

• Computer Skills: MS Office 2006 package (Excel, Access, word, PowerPoint), Microsoft Project, Microfiche software

• Training/Certificates: Composite Health Care System (CHCS), ALHTA, CPR, Health Insurance Portability Accountability Act (HIPAA)

Contact this candidate