CHARLES R. FERGUSON

**** **** ****, **********, ** | Phone: 919-***-**** | E-mail: swlwe3@r.postjobfree.com

OBJECTIVE

To obtain a full time position in an IT field such as system analyst, system admin or IT security where I can provide intuitive ideas and keen troubleshooting skills to provide the best services possible.

SUMMARY OF QUALIFICATIONS

Hard working, team oriented employee that performs well under pressure. I have a strong desire to continue learning through experience and formal education. My military experience has provided me with a leadership capacity and sense of loyalty that would allow me to thrive while benefiting Cisco and its partners. I currently have the following experience, credentials and skill sets:

VMware

SNMP

Windows (All)

Red Hat Enterprise Linux

Anti-virus and security software

Norton Ghost

Excellent verbal and written skills

Excellent time management

Strong troubleshooting skills

Security Clearance: Interim

COMPLETED COURSEWORK

Cisco Networking (CCNA Curriculum)

Project Management

Red Hat (RHCT/RHCE Curriculum )

Network Security / Information Assurance

Intrusion Detection

IT Regulations and Policies

Technical Presentations

Technical Writing

EDUCATION

East Carolina University, Greenville, North Carolina May 6, 2011

B.S. in Information and Computer Technology

Major: Information Security Minor: Business

Major GPA: 3.5 Overall GPA: 3.3

IT EXPERIENCE

ECU TECS Aug. 2010- Present Support Technician

Responsible for troubleshooting technical problems that faculty/staff have with workstations

Construct and implement virtual machines to specifications requested

ECU TECS May 2010 – Aug.2010 Intern- IT Help Desk Support

Worked independently and as part of a team to analyze and resolve desktop support requests

Installed new hardware and software according to order specifications

LEADERSHIP EXPERIENCE

US Army National Guard Dec. 1997- Present

Combat Medic/Medical Logistics

During stateside assignment and two overseas deployments in the National Guard, I have been responsible for the following:

Management of approximately $500,000 worth of equipment

Professional and personal development for 15-30 soldiers

Training of 20 New Iraqi Army Medics