Customer Service
Resume:
WILLA L. DAVIS
Haines City Fl **844 United States
sw4cln@r.postjobfree.com
Objective
I'm seeking a challenging position where I can utilize both my clerical and computer skills.
Experience
Brighthouse Networks, Auburndale FL
Work Experience/Customer Service (08/07-12/08)
Handled High call volume (inbound), data entry, billing, advised and assisted customers with defective or trouble shooting equipment.
Polk Community College, Winter Haven FL
Work Experience/Secretary (05/02 – 07/02)
Administrative duties related to the Athletic and Health Department to include typing, filing, and faxing.
Department of Children and Families, Haines City FL
Work Experience/File Clerk (02/02 - 05/02)
Assisted state workers with their filing, faxing, and sorting. Additionally, I assisted with the
switchboard operations.
Knights Inn, Kissimmee FL
House Keeping (10/99 - 08/00)
Responsible for proper cleaning and arrangement of the guest rooms.
Burger King, Davenport FL
Food Services Personnel (12/97 - 09/99)
Utilized customer service skills when taking customer's food orders; responsible for food preparation; and was also a cashier.
Knights Inn, Kissimmee FL
House Keeping (02/89 - 11/97)
Responsible for the proper cleaning and arrangement of guest rooms.
Education
Polk Community College, Winter Haven FL 2002
Customer Care, Microsoft Word, Excel, PowerPoint
Completed Customer Service and Employability Skills program. Additionally, completed classes in keyboarding, computer literacy, Windows, Microsoft Word, Microsoft PowerPoint, and Microsoft Excel.
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