Customer Service, Administrative Assistant, Warehouse
Resume:
ALISHA ALEXANDER
Grand Prairie, TX 75051
QUALIFICATIONS
• Dedicated, patient, hardworking individual with proven strengths in customer service, problem solving, staff development, and team work environment.
• Exceptional capacity to multi-task: often completing priorities with ease.
• Administrative and medical experience, phlebotomy, venipuncture
• Considered to have good work ethics
• Outstanding interpersonal and communication skills; superior accuracy in performing job required tasks, charting, and other documentation.
EDUCATION
September 2006-April 2007 DeVry University Irving, TX
Business Information/Computer Forensics
April 2005-September 2006 Everest College Arlington, TX
Criminal Justice
WORK EXPERIENCE
Feb 2010-Sep 2010 J.Renee Dallas, TX
Sales Rep/Cashier
Customer relations, cashier, deposits, bookkeeping, administrative work, sales.
Feb 2008-Jan 2009 UtiliQuest/STS Fort Worth, TX
Underground Locator
Located underground gas mains and service lines above ground electric lines/ Responsible for troubleshooting, verification locating and marking and flagging lines. Blueprint reading for Atmos and ONCOR services for residential, business and government facilities. Responsible for accurately gaining gas pressure and measurements for the safety of all residents in Dallas/Fort Worth.
June 2002-December 2006 ZLB Plasma Services Grand Prairie, TX
SR. BMT II, Phlebotomist
Perform venipuncture using 16 and 17 gauge needles with acute accuracy. Performed red and white blood cell separation process and evaluated medical history screening, hematacrit reading, finger stick, charting, vital signs, UA, and knowledge of OSHA standards, POP and SOP standards and revisions, biohazard waste management, some lab work. Operated Autopheresis C machines and PCS2 machine operation and troubleshooting.
May 2000-October 2001 American Care Source Irving, TX
Billing/Collections Admin. Assistant
Medical billing and ICD9 coding, HCFA 500 forms, generated and mailed out EOB, appeals, collection of balances owed to insurance company, third party billing, worked with major medical organizations such as Colorado Orthopedic Rehab. Knowledge of Blue Cross, Medicaid, Aetna, Great West insurance.
July 1996-July 2000 Air Force Nellis AFB, NV
Traffic Management Journeyman
Administrative assistant to Master SGT, various computer networks, PAX, TOPS, DHL, FEDX, and UPS computer network knowledge, creation of GBLs (government bills of lading). Knowledge of shipping standards. HAZMAT and forklift certified, MSDS, multi line switchboard. Responsible for government and leisure travel reservations. Worked on Sabre airline system and airline ticket reimbursements.
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