Home Health Years Experience

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David R Wilcox Jr.

Longview, TX 75601

United States

m: 903-***-****

f: 903-***-****

Administrator

*************@*****.***

Objective

Seeking a position with large corporate for-profit or non-profit company to use skills, knowledge, and

over 15 years experience in home health.

Summary

My experience includes startups of two home health agencies, one hospice, and a DME company. I

have excellent leadership, communication, and management skills. I enjoy working with people to

solve problems. My depth of knowledge regarding administration in home health is very broad. I know

how to work with and manage professional nurses and therapists. Quality service delivery is my focus

and I strife for 100% customer satisfaction from patients and their families. I have the ability to resolve

customer complaints and prevent loss of business. I create a working environment in which

employees are valued resulting in low attrition and high job satisfaction. The leadership style I have

cultivated is participative in nature.

Currently I live in the East Texas area, but will relocate. I am seeking a family friendly area with

excellent schools for my child to attend and wife to work.

Work History

AbleCare Home Health

Longview, TX, United States Aug 2002 - Feb 2011

Administrator

• Organized and directed agency ongoing functions,

• Assure documentation of services provided is accurate and timely,

• Ensure adequate staff education and evaluations,

• Develop and revise agency Policy and Procedures,

• Supervised Agency Personnel,

• Developed and implemented fiscal policies and budgets,

• Managed all financial affairs,

• Employ qualified & competent personnel,

• Directed and trained all staff,

• Implemented Changes in Oasis,

• Achieved Elite Status as top home health agency providing quality driven service in

2009.

LifeCare Health Services

Longview, TX, TX, United States

Jan 1995 - Apr 2002

CFO & Alternate Administrator

• Developed strategic direction of company.

• Assisted in organizing and directing agency ongoing functions,

• Supervised Agency Personnel

• Developed and implemented fiscal policies and budgets

• Managed all financial affairs.

• Directed and trained all office staff.

• Setup Hospice Program and Home Health Branch Office,

• Responsible for keeping company afloat during 1999-2000 after Medicare payment

reduction of over 50% of revenue.

Education

LeTourneau University

Longview, TX, United States

Jan 1997 - Dec 1998

MBA, Business

UT Tyler

Tyler, TX, United States

Aug 1991 - Dec 1993

BBA, Accounting

Kilgore College

Kilgore, TX, United States

Aug 1989 - May 1991

AA, Accounting and Business

Toastmasters International

CA, United States

2000 - Present

DTM (Distinguished Toastmaster), Communication and Leadership

Non-profit organization developing public speaking and leadership skills through practice and

feedback in local clubs since 1924. Through member clubs, people can improve their

communication and leadership skills, and find the courage to change. Today Toastmasters is a

world leader and now has more than 260,000 members around the globe.

Dale Carnegie

Longview, TX, United States

2001

Course Certificate for Effective Communications & Human Relations/Skills For

Success, Communication and Management

Look around at successful business people, world leaders, professional athletes and entertainers.

You'll find a disproportionately high number of Dale Carnegie Course graduates.

This course helps to master the capabilities demanded in today's tough business

environment. Graduates learn to strengthen interpersonal relationships, manage stress and handle

fast-changing workplace conditions. They also learn to be better equipped to perform as a

persuasive communicator, problem-solver and focused leader. In addition, graduates develop a

take-charge attitude initiated with confidence and enthusiasm.

Skills

Communication and Leadership

(Expert)

10+ Years Experience, (Currently in use)

Over 10 years of speaking experience gained in Toastmasters. I have earned

Distinguished Toastmaster, the highest award given by Toastmasters. Over the years I have given

over 100 speeches, participated in speech contests, and used my skills to promote my company to the

public. I enjoy speaking in front of an audience and I am very comfortable doing so. In addition, I have

improved my leadership skills by serving as an Area Governor, Club President, and several other

officer roles. Twice I have chaired the Toastmasters

Leadership Institute for the East Texas area to provide leadership training to all Eastern Division clubs.

Every year when not a contestant in a speech contest I also serve as either Chief Judge or Contest

Judge at different speech contests. Toastmasters enables me to continually improve my

communication and leadership skills.

Leadership and Management

(Advanced)

10+ Years Experience, (Currently in use)

Graduate and past assistant for the Dale Carnegie Course: Effective Communications & Human

Relations/Skills For Success. I learned to strengthen interpersonal relationships, manage stress and

handle fast-changing workplace conditions. I am now better equipped to perform as a persuasive

communicator, problem-solver and focused leader. I have developed a take-charge attitude initiated

with confidence and enthusiasm.

Computer Skills (Advanced)

10+ Years Experience, (Currently in use)

Heavy user of computer programs and hardware. Very proficient in learning software and teaching

others what I know. Expert in the use of Excel, Word, PowerPoint, Access, and the accounting

software Peachtree. Past home health software includes Lewis and HomeSolutions by Sansio. I am

an excellent researcher and use the web to my advantage to seek knowledge when needed.

Interests

Golf, hiking, family activities, church, Toastmasters, and community organizations.

Certifications

Homecare Elite 2009 (OCSHomecare.com)

After a focus on improving quality of care starting in 2005, AbleCare Home Health was named one of

the top 25% of home health agencies whose performance measures in quality, improvement and

financial performance are the best in the country.

Award of Merit (Texas Medical Foundation) 2005 - 2007

AbleCare Home Health was the winner of the Award of Merit presented by the TMF Health Quality

Institute for achieving 2005-2007 home health quality outcome goals. A Silver award was given for

improvement in the area of pain management.

Contact this candidate