Customer Service Sales
Resume:
Matthew F. Clements
**************@*******.*** **0 Chandler Way
Fayetteville, Ga. 30215
Education
Georgia State University – Atlanta, GA
Clayton State University – Atlanta, GA
Bachelor of Business Administration in Management May 2010
GPA: 3.3/4.0
Professional Experience
Partner’s II– Peachtree City, GA March 2006 to Present
Restaurant Server
• Serve Customers; Handle Transactions; Maintain inventory levels of restaurant supplies.
• Create a positive customer experience and contribute to the success of monthly sales goals by establishing and retaining a large and loyal customer base.
• Repeatedly produce the highest gross sales of any server on staff
• (Chose job at Partner’s because of its scheduling flexibility as I completed my Bachelor’s degree)
CMC Investment Homes– Peachtree City, Ga. March 2005 to August 2010
Materials, Delivery & Logistics Attendant
• Managed material orders and deliveries, ensuring timely and accurate deliveries; Handled financial transactions with sub-contractors; Assisted in daily construction activities as needed
Service By Air– Forest Park, GA August 2002 to February 2005
Third Party Logistics/Sales & Service Representative
• Generated new daily domestic and international shipping and freight sales and provided customer service to existing accounts for the company’s sales division
• Assisted in management of warehouse logistics for three customers (housed onsite) and supervised quality assurance for shipments
• Experience with a seated forklift, managed inventory during cross-docking, pulled/ verified orders (pick and pack), initiated domestic and international shipments, and completed documentation required for distribution.
Stim-Trainer– Atlanta, GA March 2006 to June 2006
Sales Internship
• Produced new sales, managed business transactions and provided ongoing customer service, as needed
Activities & Accomplishments
Earned Hope Scholarship
Founding Member of Andruw’s Brew Crew, a Braves player club featured on news sportscasts and sports magazines
Two year player for Georgia State University’s Varsity Soccer Team, on scholarship; co-caption of team
Holder of Georgia State High School’s record for most goals scored in a season and in a career
Hello,
I would like to express my keen interest in a position with your company in Atlanta, Ga., and have enclosed my resume for your review. I hold a BBA in Business Management with a concentration in Supply Chain management (May 2010). A non-smoking 29 year old, I am a hard worker with strong work ethics.
I have three years experience with a 3PL company (Service By Air) where I worked both in the warehouse and front office. I have experience with a seated forklift, managed inventory during cross-docking, pulled/ verified orders (pick and pack), supervised several people in the warehouse and performed quality control on outgoing shipments, initiated domestic and international shipments, and completed documentation required for distribution. I also worked in the front office in sales and provided excellent customer service to existing customers. I am familiar with airline shipping and dash procedures and have experience in managing shipping accounts.
I have worked as a restaurant server for the past several years because it offered me the most flexibility in my working hours and enabled me to schedule work hours around my college classes. I have built a large client base there and am one of the top grossing servers at the restaurant. Overlapping my restaurant experience, I worked part time for five years with a home construction and remodeling company, handling material orders and deliveries and performing miscellaneous construction duties.
I completed a 3 month sales internship with Stim Trainer, a Bio-Tune Up health machine used to enhance strength and power, speed and agility, stretch and flexibility. I sold the machine at health fairs and provided customer service to existing customers.
I learn fast and know I can do a great job for you. I have excellent computer skills and feel confident that I could quickly master any software or equipment that is necessary for the position. I am friendly, get along with everyone, and am an excellent team member.
Please review the enclosed resume and consider my application. I am very eager to begin a business career and will work hard for your organization. I am open to a position that requires travel (up to 50%) and can go off site to train. Ideally, I would like to start around 28,000 per year, but this is negotiable. I am looking for a sales or supply chain position, but am willing to start in any entry level position you have available. If a full time position is not available, I would also be interested in a contract position or temporary paid internship (6-12 months), in order to gain valuable business experience. I can be available to start anytime after Dec. 12, 2011, after giving two weeks notice to my present employer.
Thank you for your consideration. I look forward to hearing from you.
Matthew Clements
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