Server Admin.

DEV SHARMA

***-*, ******* *****, **** Dwarkapuri Clny, Footi Kothi Rd, Indore -9 M.P

Ph: +919*********; Email: ************@*****.***, *********.********@*****.*** ________________________________________WINDOWS SYSTEM & SERVER / LAN ADMINISTRATOR

Offering 7+ years of expertise experience across the IT industry

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PROFILE

• Competent & highly talented with MCP qualifications, offering 6+ years of experience as System Administrator & System Engineer with eminent organizations. We have successfully completed spearheading efforts with Zenith Infotech Ltd as Tr. Server Engineer.

• Thorough Basic expertise in windows system server and LAN administration, installation and configuration of IT networks, installation, configuration & troubleshooting desktop Windows Server 2003, Windows 2000 Server and Server Hardware, Remote technical support in windows platform & Exchange Server 2003.

• Experienced in maintenance, troubleshooting and user management with expertise in installation, upgrading, configuration, and support of LAN, software/ hardware, peripherals and other network devices.

• Conceptually strong, possessing an analytical & innovative approach towards work with an eye for detail along with the ability to quickly learn new concepts & technology.

• Excellent communicator with exceptional analytical, people management, relationship management and coordination skills. Proficiency in English & Hindi.

Core Competencies

IT Infrastructure Management ~ System Administration ~ Lan Network Management ~ Windows Server Environment ~ Troubleshooting & Support ~ Installation/ Configuration/ Troubleshooting of Software, Hardware

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TECHNICAL SKILLS

Operating System Windows 98/XP Professional, 7

Server Operating System Windows 2000,2003/2008

Alert Management Implementing and Maintaining SAAZ

Messaging Exchange 5.5 & 2000 & 2003

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PROFESSIONAL EXPERIENCE

ZENITH INFOTECH LTD, MUMBAI Nov 07’-Jan 09’

Tr. Server Engineer

• Involved in resolving server problems like system hang, hard disk crash, network connection failure.

• Accountable for updating all servers, desktops, laptops with latest updates, security patches etc.

• Responsible for updating all critical patches for servers within two days of release.

• Accountable for managing all machines for latest patch updates.

• Handling CPU utilization, disk space usage, and vis-à-vis thresholds using the server.

• Accountable for monitoring memory utilization on servers and backup failure and assigning the tickets to the backup team.

• Managing and maintaining Logical disk space on servers.

• Responsible for creating new file systems and correcting files inconsistencies.

• Involved in creating / modifying / deleting users and groups and the installation of OS upgrades and patches as and when provided by customers / vendors.

• Escalating unresolved problems to the hardware vendor for ensuring resolution.

• Ensuring that the MS Exchange mail system functions smoothly and the users stay connected.

• Responsible for user account management and creation, deletion and transferring of mailboxes.

• Providing basic troubleshooting through remote technical support to Microsoft windows server 2003 and server 2000, Windows 2003 server network infrastructures.

• Co-coordinating with clients regarding troubleshooting of servers.

• Accountable for reporting details of network status hourly and send details of outages to proper personnel for immediate resolution.

Technical Skills

• Involved in the Installation, configuration, administration, troubleshooting of Windows 2000 and 2003 servers.

• Accountable for providing remote technical support to Microsoft Windows Server 2003, Windows 2000 Server and Window Server 2003 Infrastructure.

• Handling the up-gradation of win2k Servers to win2k3 Servers and Windows NT to Windows 2003.

• Responsible for upgrading exchange 5.5 to exchange 2003 and installing exchange server 2003.

• Also accountable for backing up exchange servers and monitoring of patch management.

• Basic troubleshooting of SCSI, RAID, Server & Desktop Hardware as well as Windows NT Backup & VERITAS Backup Technology.

• L1 Level Managing and maintaining user & computer accounts and groups on Windows 2003 Domain controller.

• Handling basic installation, configuration and troubleshooting of domain controller.

• Basic Knowledge File Servers, providing user permissions, Implementing shares, Disk Quotas and configuring and Maintaining File Replication Services (FRS).

PLETHICO PHARMACEUTICALS LTD Jul 02’ -Jun 05’

Computer Section In-charge (As Hardware & Network Engineer)

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EDUCATIONAL & PROFESSIONAL DEVELOPMENTS

Post Graduate Diploma in Computer Application 1999

PS Computer Academy

Diploma in PC Management - 2000

Indo German Institute, Mumbai

Diploma in Computerized Accounting (Tally)

Commerce Academy

M.SC (Computer Science) - 2007

MakhanLal University, Bhopal

MCP (Microsoft Certified Professional) Certification - 2007

Areas of Interest

• Administration of Server Infrastructure

• System and Security Analysts (Hardware/Networking)

• Local Area Network Administrator

• EDP department Monitoring

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Date of Birth: 17th April, 1978

Reference: If Available On Request

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