IT infrastructure Manager

Carlos J. Poteet *** N. Wayne Ave. Fullerton, CA. 92833 **********@*****.*** C. 714-***-****

IT Infrastructure Manager and JACK OF ALL TRADES

Advanced verbal and written communication skills with strong analytical, presentation, leadership, management, organization, and prioritization skills

 8 years formal IT Project Management

 8 years IT consulting

 Sprint Centers for Excellence Leader as a Level IV Project manager

CAREER TRACK

SPRINT E|SOLUTIONS

TECHNICAL SOLUTIONS CONSULTANT/ LEVEL IV PROJECT MANAGER/ 18 months / Seattle, WA

CENTERS FOR EXCELLENCE LEADER/ Work with Sprint corporate clients, at all levels (including “C” levels) to identify key initiatives, client needs and wants. Then developed Strategies with corporate leadership to plan, design and develop state of the art, leading edge IT solution and services. Identify required resources to establish planning and implementation teams; assign relevant technical professionals; monitor progress and develop highly effective solutions based on industry best practices to guarantee quality assurance and derive maximum customer satisfaction.

• For TUT Systems, I lead of the design and implementation team for a new state of the art server farm and infrastructure build out and main facilities move. It was a 4 gig over fiber, fully redundant enterprise network, using Cisco routers and switches to support a server farm Compaq Proliant, RISC and AS400 servers to support 4000 + users.

• Worked with William Sonoma’s leadership team and department heads to plan a server farm and infrastructure bi-coastal collocation with 100% up time guaranteed. By incorporating a server farm consolidation in with the collocation project William Sonoma was able to execute this initiative without having to purchase a single server resulting in an estimated 4.3 million in savings.

• Highly computer literate with 5 industry certifications, MCSE, MCP, CNE, CNA and CTE

Advanced Break-Fix Automation, Inc

OWNER / CONSULTATIVE SALES EXECUTIVE / PROJECT MANAGER/ 6.5 Years / Lake Arrowhead, CA

Responsible for IT Sales, Implementation and Management

• Manage 18 – 35 projects and teams concurrently with a proven record of accomplishment of completing projects on time and on or under budget, even with competing deadlines and priorities.

• For Pyrotech, Inc, I worked with company leadership to craft a plan to restructure their global enterprise network. They had 167 offices in 30 countries across 7 continents; I developed a plan to consolidate their server farm from 167 locations to 3 here in the US, which resulted in a dramatic improvement in real time communication, bandwidth, network performance and an estimated cost saving of 2.3 million per year.

Indymac Bank

BUSINESS DEVELOPMENT MANAGER / 5 Years / Pasadena, CA

Responsible for Establishing and maintaining relationships in the Banking/Lending Industry using technology to help the clients increase revenues and reduce operational costs. I hosted a live daily chat room to support my client base which included one on one website tours and training. I mentored retail sales people on FHA, Fannie and Freddie guidelines along with successful sales strategies to win more business

• Among the top 5% revenue generators for 3 years.

• Managed loan pipeline of between 15 and 30 million with an 87.5% close ratio.

Tri-County Mortgage

OWNER / 7.5 years / Costa Mesa, CA

Responsible for mortgage companies growth and success. I managed 8 people directly and as many as 70 employees indirectly. I built and manage our enterprise network to support 70 users

• Developed Data Mining system that resulted in an increase in client retention from 40 to 87 % and a 3 fold growth in 4 years.

LEARNING CREDENTIALS

Los Alamitos High School

1971

Los Alamitos, California

COMPUTER CERTIFICATIONS AND LITERACY

Microsoft MCSE, MCP

Novel CNE, CNA

Gartner Group CTE (certified total cost of ownership expert)

Highly proficient on Microsoft Office, Word, Excel, Power Point and Project, Siebel and COGNOS

Lean Six Sigma (yellow belt) working on Green Belt Certification.

MILITARY SERVICE

UNITED STATES NAVY – Honorable Discharge- Awarded Navy Accommodation, Achievement & Good Conduct Awards 1971-1975

REFERENCES AND FURTHER DATA PROVIDED UPON ESTABLISHMENT OF MUTUAL INTEREST

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