Administration Assistant/Customer Service

Breanna Sakis

************@*****.***

**** ***** ****

Parker, CO 80134

810-***-**** cell

Qualifications Profile

 Effective problem assessment and solving skills, strong communication and editorial abilities.

 Highly motivated administrative professional with exceptional organizational skills with a precise approach to details and responsibilities; also exemplary abilities in managing multiple demands concurrently.

 Exceedingly flexible and adaptable to changing organizational needs.

 Key computer skills include Microsoft Office - Word, Excel, PowerPoint, Access and Outlook; additional skills include QuickBooks Pro

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Professional Experience

Integrity Testing & Safe Administrators, Inc. - Sterling Heights, Michigan

February 2005 to July 2009

Customer Service Representative/Random Compliance Coordinator

 Primary lead for front and back office

 Create, manage and maintained 147 complex client profiles using Excel and Access

 Select, notify and administer customer reports for clients on a monthly, bi-monthly, and quarterly basis

 Conduct and schedule meetings with clients in office and onsite

 Handle sensitive documentation in a confidential manner

 Data entry

 Exceedingly personable, flexible and adaptable to changing organizational needs and always willing to go the extra mile to meet a deadline.

 Assisted President of company with administration support

 Maintained and organized filing system

Applied Power, Inc. - Brighton, Michigan

July 2004 to January 2005

Accounting Assistant

 Provided executive level of administrative support including a wide range of specific responsibilities for chief financial officer

 Create and implement action plans to increase sales and customer satisfaction

 Monitor payroll activities

 Receive, record, and deposit customer checks

 Balance and post daily sales

 Record, process, and pay vendor invoices

Education

Bachelor of Science in Public Administration

Central Michigan University, Mt. Pleasant and Auburn Hills

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