Executive sales proffessional

ALICIA BURKE

**** ********* ***** #***

Oxon Hill, MD 20745

240-***-****

*****@***.***

EXECUTIVE SALES PROFFESSIONAL

Objective: To enhance my communication skills through effective sales and excellent customer service.

Profile: A seasoned professional and effectual leader with a proven ability to exceed sales quotas.

 Four years of strong inside/outside sales & customer service experience.

 Master of Presentations

 Strong written/ oral comprehension skills

 Strong sales and marketing skills

 Excellent closing abilities

 Effectively identifies business opportunities

 Ability to multi task, reliable, detail oriented, self- starter

 Strong client interaction background with emphasis on attention to detail

 Extensive customer service experience

 Computer literate (MS Word, Excel, PowerPoint, etc.),

EDUCATION

School Without Walls SHS 2001-2005

HS Diploma

University of District of Columbia 2005

1 year college

EMPLOYMENT

Access Worldwide, Rosslyn VA 2007-present

Account Manager

 Work with new, existing and win back customers

 Build solid business relationships with over 600 customers/year on MAGIC team

 Handle inbound calls and make outbound calls

 Research customer accounts to identify sales opportunities

 Use internet based applications to qualify customers and analyze reports/data

 Create proposals for client review

 Close sales and process orders accurately in system

 Uncover client needs to offer the correct business solution

 Handle customer service inquires

 Maintain sales quotas

 Create weekly forecast of monthly goals

 Maintain minimum of 150 minutes talk time daily with clients

 Schedule onsite interviews with specialist team as I uncover sales opportunities

 Organize and manage account modules while meeting sales quotas

 Stay abreast of current rates and promotions available

 Computer literate time management, follow-ups, complete projects

Doulas Michaels and Company, Springfield VA 2006-2007

Executive Sales Professional

 Handle heavy flow of inbound calls

 Educate customers on program and product information

 Make accurate and current analysis of accounts

 Handled /resolved customer questions and inquires; Customer service

 Receiving and processing incoming orders

 Entering client account information into database

 Processed applications, payments, and payment plans

 Keep reports, make outbound calls, light administrative work, build rapport with new clients, gain new clients, complete orders, and record financial information

Apex Promotions, Sterling VA 2005-2006

Team Trainer

 Collect proceeds for charity

 Conduct small presentations

 Train new team members for presentations, marketing, and sales

 Keep accurate reports, handle cash and financial information, light administrative work, and meet sales quotas

Burger King, Washington D.C. 2003-2006

Crew Leader

• Take orders and handle cash

• Manage small crews

• Customer Service

• Small inventory, complete reports and small clean up work

Contact this candidate