Sales, Operational Manager, executive manager

Objective

Executive Management position allowing for parlay of demonstrated organization, customer service, communication, and project management skills proven by +10 years of successful, profitable experience in both the Healthcare Field and the Construction field of work.

Profile

Motivated, personable business professional with multiple college degrees and a successful 6-year track record of profitable small business ownership and 7 year Healthcare Supervisory experience. Talent for quickly mastering technology , customer service problem solving, and construction management skills.. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate job completions, time sensitive projects.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

Skills Summary

 Project Management

 Report Preparation

 Written Correspondence

 General Office Skills  Computer Savvy

 Customer Service

 Scheduling

 Excellent written and verbal skills in Spanish and English

 Collections & Billing

 Accounting/Bookkeeping

 Genral Office Operations

 Professional Presentations

 AutoCad efficient

Professional Experience

HEALTHCARE MAGEMENT

 Prepare complex reports for managed care organizations and insurance companies, ensuring full compliance with Medical Facility requirements and tight deadlines.

 Implemented methods to prevent Medical patient’s privacy to be revealed

 Rapidly learn and master varied computer programs.

 CPR Certification, OSHA Guidelies Certified.

 Authorize all Insurance carriers for Patient’s medical responsabilites before treatment.

 Prepare and report all Healthcare Insurancce guidles and requirements fro the medical facilities.

 Provide education to all employees, and patient representatives for OSHA and medical Insurance authorizations.

COSNTRUCTION MANAGEMENT

 Oversee front-office and general mangement operations and provide impeccable customer service:

 Built a clientele supported by 60% referral business.

 Develop and implement strategic marketing plan for business:

 Create special promotions, write/design print and outdoor advertising, and coordinate all media buying.

 Author Professional correspondence to customers and vendors

 Responsible for all Purchase orders.

 Work with Excell to fulfill all consctrucion bids and provide customers with a detailed Project quotes.

DETAIL MASTERY & ORGANIZATION

 Manage all aspects of day-to-day operations as co- owner of Premium Window Sales & Installations:

 Facility rental/maintenance.

 Customer’s installation scheduling, and projects scheduling fro a busy construction office with averaging 15 jobs weekly at the same stime

Professional Experience Continued

 Finances: accounts payable/receivable, invoicing, billing, budgeting.

 Supervision of a total of 6 Installers and construction workers, and a total of 12 employees .

 Compliance with all healthcare facility, HMO, and insurance requirements.

 Compliance with all Building Codes for the State of Florida..

 Permit processing for all Construction and Window Projects

 Glass and Glazing licensed for the State of Florida, licensed in Glass Construction and building.

Employment History

PREMIUM WINDOW SALES & INSTALLATIONS. – Miami, FL

VP Finance & Project Manager, 2004 to Present

BAPTIST HEALTH

Outpatient Care Supervisor 1997-2004

Education

FLORIDA INTERNATIONAL UNIVERSITY- MIAMI, FL

Bachelors in Science- Mayor in Biology, 2001

Masters, Graduate degree in Marine Biology, 2003

AMERICAN INTERCONTINENTAL UNIVERSITY-MIAM, FL AND VARIOUS CITIES

Dual Bachelors in Healthcare Administration, 2001

Online degree

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