Customer Service Administrative Assistant
Resume:
Tina Ogle
Mesquite, Texas 75180
706-***-**** cell
I am actively seeking a full time Administrative office support opportunity. I have a strong background in all aspects of administrative, secretarial and general office experience.
As you can see from the enclosed resume I have outstanding qualifications and experience and a proven dedicated track record. I was employed with Wells Fargo Bank for 17 years and held various positions during my tenure, including several branch positions with the last 10 years as an Administrative Assistant for Human Resources, Retail and Business Banking divisions. Throughout my career I have demonstrated to my employers an exceptional ability for meeting organizational objectives and demands.
In July, 2007, I resigned my position with Wells Fargo Bank and moved to Dalton, Georgia with my husband who was relocated through a promotion with Mohawk Industries. In August, 2010 we transferred back to Texas and are planning to make our permanent home here in Mesquite near our family. I am currently not employed but while in Georgia from November of 2007 through June of 2010, I spent some time doing volunteer work and involving myself in the community. I volunteered two days a week with Meals on Wheels, delivering lunches to the elderly and also one day a week I volunteered through the Red Cross Program at Hamilton Medical Center, a local hospital in Dalton. Since our relocation back to Texas last August I have been spending time with family and have not actively been job hunting. However, I am now interested and currently seeking full time employment.
I believe that I could make a significant and valuable contribution to any organization. I would appreciate the opportunity to discuss how my experience will be helpful to you. Please feel free to give me a call @ 706-***-**** if you find that my qualifications meet your needs. Thank you for your time and consideration.
Sincerely,
Tina Ogle
Enclosures:
Resume
Tina Ogle
500 West Cartwright Rd. #1026
Mesquite, Texas 75180
706-***-**** cell
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OBJECTIVE To secure a full time administrative or office support position where I can utilize my proven abilities and contribute to the company’s organizational objectives.
QUALIFICATIONS
• A high degree of professionalism with all levels of employees and senior management
• The ability to manage multiple tasks and meet deadlines
• Exceptionally well-organized, detail oriented and resourceful
• Effective in high pressure situations
• Self motivated; quick learner; works independently
• Expert PC Skills including Outlook, Microsoft Word, Excel, Power Point, Publisher & People Soft
• Efficient and good natured, cultivated strong work partnerships, excellent reputation with previous employer
• Excellent customer service skills
• Extremely hardworking and dedicated
PROFESSIONAL EXPERIENCE
Wells Fargo Bank, Dallas, Texas 1990 - July, 2007
Administrative Assistant
Provided administrative support to the Regional President of Business Banking
• Coordinated executive travel , understood work priorities and managed daily calendar for Regional President
• Acted as primary point of contact, including: screened all calls, voice mails and emails
• Was responsible for sensitive, confidential employee and business information
• Created Presentations using Power Point, updated and created spreadsheets in MS Excel, initiated correspondence and created documents in MS Word
• Coordinated meetings and offsite meetings including support and involvement with leadership meetings
• Served as point of contact for team projects, information updates and quarterly campaigns
• Collaborated with various levels of management to gather information pertaining to key issues
• Coordinated the interviewing process between management and “new hire” candidates
• Reviewed expense reports & Purchasing Cards for compliance and completion before submitting for approval
• Referred escalated customer service calls to the appropriate manager and tracked resolution
• Opened and routed mail, answered phones, maintained files, ordered office supplies and processed invoices for payment
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