Sales Customer Service

Sharronne L. Kapanui

***** ****** ***. #***

Hawthorne, CA. 90250

Cell: 424-***-****

****************@*****.***

Objective: To obtain a challenging career where I can utilize my skills, and training, with a company that offers diverse job responsibilities and opportunity for advancement.

Summary of Qualifications:

Reliable and dependable team player capable of working in a fast paceworking environment strong experience in Customer Service and Management.

* Microsoft Windows Medical Office Procedures* Microsoft Word Medical Insurance Forms* Microsoft Excel Insurance Coding ( ICD-9/CPT/HCPCS)* Computerized Billing Medical Billing Procedures * Bookkeeping Typing 35 wpm /10-key by touch* Alpha-Numiric Filing Procedures Medical Assistant Font Office* Switchboard/Appointment Scheduling Anatomy/ Medical Terminology* Charge Slip/Encounter Forms CPR & First Aid Certified

Educational:International Career Development Center, Lawndale, CA. 10/2009-10/2010

Kohala High School, Kapa'au, HI. 07/1996-06/1999

Work History:

06/2010-07/2010 Waldom Electronic Rockford, IL.

Picker and Packer

•Picking and Packing parts •Entering shipping and receiving transaction•Organizing stocked inventory•Counting and stocking inventory•Maintaining a clean workplace

05/2005-07/2008 Mercedes Benz of South Bay Torrance, CA.

Administration Assistant

Responsible to answer incoming calls and transfers, up-date new and used car report of sales, print out new and used car inventory for senior management and sales consultant, booking daily deposits, processing new car into DMV data base, collections, daily filing.

02/2005-05/2005 K-mart Long Beach, CA.

Floor Associate

Responsible for maintaining awareness of all promotion, and advertising, assisting in housekeeping, assist in monitoring the floor stock and aid customers in locating merchandise.

09/2004-01/2005 Mervyns Torrance, CA.

Sales Associate

Responsible for completing sales and service transaction, direct customers to merchandise, and answer customers questions.

07/2004-10/2004 Pacific Veterinary Center Torrance, CA.

Kennel Assistant •Restrain and handling of animals•Feed and exercise the animals•Groom animals

01/2003-06/2004 In-Home Supportive Services Carson, CA.

Care Giver

Assistant disable elderly in home. Responsible for making daily meals, medication, and daily exercise.

04/2002-01/2003 Sears Torrance, CA.

In-Store Marketing

Responsible for marketing; visual programs; zone-a-gram; plan-o-gram; Ad set-ups;

And take downs.

10/2001-02/2002 KellyServices El Segundo ,CA.

Sorter Responsible for sorting, filing checks from various banks in Southern California.

09/2001-01/2002 Mervyns Inglewood, CA.

Sales Associate

Responsible for completing sales, and service transaction, Also handle issues that may arise on the sales.

07/1999-08/2001 Robert Hawaii Transportation Kailua-Kona, HI. Student Aide

Assist Handicapped and disable children on their way to school and also on their way home. Assisted children to their classes and made sure they were safe while in our care.

Honor & Awards:

* Perfect Attendence Certification- ICDC College, August 2010

References: Available Upon Request

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